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Site: Telephone Service
Service: Long-Term Care ACTION Line
|Agency and Service Names|
|Alternate Name||Long-Term Care Facilities Complaint Line ; MOH|
|Toll Free Phone||Long-Term Care ACTION Line 1-866-434-0144 |
|Social Media||Facebook, RSS, Twitter, YouTube|
|Agency Description||Responsible for administering the health care system and providing services to the province of Ontario.|
|Service Level||(30) Provincial Government|
|Service Description||A service to hear concerns and complaints from persons receiving service from Long-Term Care Homes and Community Care Access Centres (CCAC). |
Reports on Long-Term Care Homes is a website with information on long term care homes, including citations received from inspectors and concerns about food, maintenance or treatment of residents.
* for more information on the service for home care clients, or others, like family members, who have any concerns or complaints about home care services and/or their CCAC visit Patient Concerns and Feedback
|Hours||Mon-Sun 8:30 am-7 pm|
|Languages||English ; French|
|Located In Community||Toronto|
|Wheelchair Accessibility||Not Applicable - phone support and online resources only|
|Taxonomy and Classification|
|Service Categories||Adult Residential Facility Complaints ; Home Health Care Complaints ; Provincial Government Information Lines ~ Long Term Care Issues|