Canada. Employment Insurance

Site: Canada. Employment Insurance

Service: Compassionate Care Benefits

Agency and Service Names
Alternate Name EI ; ServiceCanada
Contact Information
Office Phone 1-800-206-7218
TDD Phone 1-800-529-3742
Social Media Twitter Twitter, YouTube YouTube
Agency Information
Parent Agency Name Canada. Employment Insurance
Legal Status (40) Federal Government
Established Jan 2004
Funding Federal
Service Information
Description (Service) These benefits may be paid up to a maximum of 6 weeks to a person who has to be absent from work to provide care or support to a gravely ill family member at risk of dying within 26 weeks 
* unemployed persons on EI can also ask for this type of benefit 
Local centres for further information: 
Burlington Service Canada Centre 
Georgetown Service Canada Centre 
Milton Service Canada Centre 
Oakville Service Canada Centre 
* detailed information is available on the Service Canada website 
Hours Toll-free telephone service agent Mon-Fri 8:30 am-4:30 pm
Areas Served Halton Region
Eligibility To be eligible for compassionate care benefits you must apply and show that: 
* your regular weekly earnings from work have decreased by more than 40%  
* you have accumulated 600 insured hours in the last 52 weeks or since the start of your last claim (this period is called the qualifying period) 
Application You need to apply for EI benefits, since Service Canada first needs to determine whether you are entitled to receive them.  
* you must submit an EI application online as soon as possible after you stop working 
* to apply, use any computer with Internet access and visit the Service Canada website 
* you can apply at home, at any Service Canada Centre using one of the Internet kiosks available, or at a public Internet access site like a public library 
* the website takes you step by step through the application process 
* it could take up to one hour to complete the application online 
Languages English ; French
Fees None
Site Information
Located In Community Canada
Accessibility Fully Accessible - Service Canada centres
Additional Service Sites
Taxonomy and Classification
Service Categories Employment Insurance ~ Caregiver Issues