Access Counselling & Family Services

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Record #: OAK3560 Last Modified: 10 Mar 2014 Last Full Update: 15 May 2013 Update Schedule: 15 May 2014
Record Owner: OAK Date Created: 02 Oct 2003 Date Deleted: N/A  
Organization Info
Alternate NameACFS ; BCFS
Former NameBurlington Counselling and Family Services (May 2012) ; COHR Family Services
AddressUpper Canada Place
460 Brant St, Ste 200
Burlington, ON L7R 4B6
View Google Map
Located In CommunityBurlington
Nearest Main IntersectionBrant St and Ontario St
Areas ServedHalton Region
Wheelchair AccessibilityFully Accessible
Hours/Dates/Meeting Details
HoursCounselling Mon-Thu 9 am-9 pm * Fri 9 am-3 pm * Sat 9 am-1 pm; 
Supervised Access Fri evening * Sat, Sun by appointment
Contact Information
Office Phone905-637-5256
Toll Free Phone1-866-457-0234
Primary ContactIntake Worker
Primary ExecutiveSusan Jewett, Executive Director
Description & Services
DescriptionProvides counselling to people struggling with issues of family conflict, family breakdown, depression, grief and loss, family violence or sexual abuse. Services help people and families at risk to get back on track, to find solutions to their problems, to develop problem solving skills, and to take steps to end violence in their lives.  
Major Services: 
Individual, couple and family counselling 
* individuals experiencing depression, anxiety, loneliness, feeling overwhelmed, grief, job loss, or employment problems, alcohol or drug abuse, gambling, or chronic illness 
* women, men & children in abusive relationships 
* couples who want to work constructively to strengthen their relationship, improving communication, parenting and conflict management 
* those going through a separation, sorting out the separation, understanding stages of grieving, establishing new support networks, single parenting 
* remarriage and step-parenting 
* families dealing with issues including depression, loss of a family member, effective methods of discipline, substance abuse, school problems, problems with authority 
* survivors of sexual abuse/sexual assault and their partners 
* seniors and their families adjusting to the changes that aging can bring 
* gay, lesbian, transgendered and HIV/AIDS individuals, same sex couple issues welcomed 
Employee Assistance Program 
* contracted by employers for employees with personal and family problems, job loss or employment problems, and alcohol or drug abuse issues, thereby enhancing job performance 
Violence Against Women Program 
* provides individual and group counselling for all family members facing issues of family violence and abuse  
* women's, men's and children's groups 
Partner Abuse Response Program 
* for those referred by the court 
* helps participants examine the impact of their abusive behaviours, encourages them to make alternate choices 
Supervised Access Program 
* provides a supervised location for exchanges and visits between children and their families in a safe and child-friendly environment 
Caring Dads 
* for dads who have used abusive behaviours with family members and want to improve their relationships 
* participants must have contact with their children in order to benefit from this program 
Family Life Education Courses 
* topics include Marriage Preparation Courses, Children Coping with Divorce, and Cooperative Parenting & Divorce 
Halton Community Legal Services 
* in partnership with Access Counselling and Family Services provides access to legal services in Burlington 
* appointments must be scheduled through the Halton Community Legal Services office in Georgetown at 905-875-2069 or online at the HCLS website  
* does not deal with workers' compensation, family or criminal law 
Broader TermsAdults ; Age groups ; Crime victims ; Criminal offences ; Diseases ; Families ; Family support ; Groups ; Health ; Immunological diseases ; Parents ; Sexual offences ; Sexual preferences ; Viral diseases
SubjectsAbuse ; AIDS ; Assaulted Men ; Bisexuals ; Blended families ; Conflict resolution ; Counselling ; Divorce ; Employee assistance ; Family support ; Family violence ; Gays ; Incest ; Incest survivors ; Lesbians ; Parenting support ; Seniors ; Separation ; Sexual assault ; Step parents ; Support groups
Related TermsAssault ; Assaulted women ; Child abuse ; Crime victims ; Divorce records ; Elder abuse ; Families ; Family law ; Family therapy ; HIV tests ; Labour relations ; Protective services ; Psychotherapy ; Seniors clubs ; Seniors discounts ; Seniors housing ; Sex offenders ; Sexual assault victims ; Sexually transmitted diseases ; Support payments ; Telephone support
ApplicationSelf-referral * professional referral required for Partner Abuse Response program
FeesService - sliding scale based on income and family size ; None - for woman abuse services ; Fee assistance available for those who qualify as in financial need.
LanguagesEnglish ; French ; Arabic ; German ; Portuguese ; Spanish ; Interpretive Services - when needed ; Kiswahili, Dho Luo
Directory Description and Headings
Seniors Directory HeadingsSafety ; Support Groups/ Information & Counselling Services
Other Details
FundingProvincial - Ministry of Community and Social Services; Ministry of the Attorney General ; United Way - Burlington, Greater Hamilton, Oakville, Milton
CIC Internal Resourcesbrochure racks OPL, Central Branch