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Ontario. Ministry of Labour

Western Regional Office, Employment Standards

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Record #: OAK2647 Last Full Update: 28 Mar 2014
Record Details
Alternate NameMOL
Contact Numbers
Office PhoneGeneral Inquiry Information Centre 1-866-382-6274
Toll Free PhoneInformation Centre 1-866-382-6274
Contact Information
Address & Map
119 King St W, 13th Flr
Hamilton, ON L8P 4Y7
View Google Map
Located In CommunityHamilton
Site LocationHamilton
Nearest Main IntersectionBay St S and King St W
Mailing Addressc/o Employment Standards 
70 Foster Dr, Suite 410 
Sault Ste. Marie, ON P6A 6V4
Wheelchair AccessibilityUnknown or Not Applicable - telephone and online service only
Primary ContactRegional Program Coordinator; Phone: 1-800-263-6906 ext 1233
Service Details
Areas ServedHalton Region ; Hamilton (City of)
DescriptionThe Ministry of Labour administers the Employment Standards Act (ESA) and regulations, which set out rights of employees and requirements that apply to employers in most Ontario workplaces. 
The Employment Standards Program:  
* provides information and education to employers and employees, making it easier for people to understand and voluntarily comply with the ESA and its regulations 
* investigates possible violations of the ESA and its regulations; resolves complaints 
* enforces the ESA and it's regulations  
* conducts proactive inspections of payroll records and workplace practices to ensure the ESA is being followed  
* the call centre will answer questions, or handle any matters pertaining to the Employment Standards Act 
To find out if the ESA applies to an individual situation, first review the General Information Fact Sheet and Guide to the Employment Standards Act 2000
Specific topics covered include:  
Agricultural Workers  
Domestic Workers 
Personal Emergency Leave  
Family Medical Leave 
Hours of work 
How to File a Claim  
Minimum Wage 
Pregnancy Leave and Parental Leave 
Public Holidays 
Retail Workers  
Termination of Employment  
Severance Pay 
HoursMon-Fri 8:30 am-5 pm
LanguagesEnglish ; French
Service Level(30) Provincial Government
Service CategoriesLabour Standards and Practices