Ontario. Ministry of Labour

Site: Employment Standards

Agency and Service Names
Alternate Name MOL
Contact Information
Office Phone Information Centre 416-326-7160
Toll Free Phone Information Centre 1-800-531-5551
TDD Phone 1-866-567-8893
Fax 1-888-252-4684
Website www.labour.gov.on.ca/english/es/
Social Media Facebook Facebook, RSS RSS, Twitter Twitter, YouTube YouTube
Primary Contact Regional Program Coordinator; Phone: 1-800-263-6906 ext 1233
Agency Information
Legal Status (30) Provincial Government
Funding Provincial
Service Information
Description (Service) The Ministry of Labour administers the Employment Standards Act (ESA) and regulations, which set out rights of employees and requirements that apply to employers in most Ontario workplaces. 
The Employment Standards Program:  
* provides information and education to employers and employees, making it easier for people to understand and voluntarily comply with the ESA and its regulations 
* investigates possible violations of the ESA and its regulations; resolves complaints 
* enforces the ESA and it's regulations  
* conducts proactive inspections of payroll records and workplace practices to ensure the ESA is being followed  
* the call centre will answer questions, or handle any matters pertaining to the Employment Standards Act 
To find out if the ESA applies to an individual situation, first review the General Information Fact Sheet and Guide to the Employment Standards Act 2000
Specific topics covered include:  
Agricultural Workers  
Domestic Workers 
Personal Emergency Leave  
Family Medical Leave 
Hours of work 
How to File a Claim  
Minimum Wage 
Pregnancy Leave and Parental Leave 
Public Holidays 
Retail Workers  
Termination of Employment  
Severance Pay 
Hours Mon-Fri 8:30 am-5 pm
Areas Served Halton Region ; Hamilton (City of)
Eligibility No restrictions
Application Not applicable
Languages English ; French
Fees None
Site Information
Located In Community Hamilton
Address & Map
119 King St W, 13th Flr
Hamilton, ON L8P 4Y7
View Google Map
Intersection Bay St S and King St W
Mailing Address c/o Employment Standards 
70 Foster Dr, Suite 410 
Sault Ste. Marie, ON P6A 6V4
Accessibility Not Applicable - telephone and online service only
Taxonomy and Classification
Service Categories Labour Standards and Practices

Agency Overview