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Ontario. Ministry of Community and Social Services

Family Responsibility Office

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Record #: OAK2085 Last Full Update: 26 Feb 2014
Comments for the Public The family Responsibility Office only enforces those provisions of an order or agreement dealing with support. It does not become involved in child custody and access issues.  
Record Details
Alternate NameFRO; MCSS
Contact Numbers
Office PhoneAutomated information 416-326-1818; 
Client services 416-326-1817; 
Interjurisdictional Support Orders 416-240-2410  
Toll Free PhoneAutomated information 1-800-267-7263; 
Client services 1-800-267-4330; 
Interjurisdictional Support Orders 1-800-463-3533
TTY Phone1-866-545-0083
Contact Information
Located In CommunityToronto
Mailing Addressc/o Family Responsibility Office, Minsirty of Community and Social Services 
PO Box 220 
Toronto, ON M3M 3A3
Wheelchair AccessibilityFully Accessible
Primary ExecutiveHon Ted McMeekin, Minister of Community and Social Services
Service Details
Areas ServedOntario
Description* collects, distributes and enforces child and spousal support payments 
* helps families in Ontario get the support payments they are entitled to by enforcing court-ordered support responsibilities 
* work to flow payments from the person who pays the support (the payor) to the person who receives it (the recipient) 
The following enforcement actions will be taken against those who do not meet their support responsibilities: 
* garnishing money from federal sources (such as income tax refunds and employment insurance benefits) 
* reporting the payor to the credit bureau 
* garnishing the payor's bank account or assets 
* suspending the payor's passport or other federal licences 
* seizing lottery winnings 
* suspending the payor's driver's licence 
* starting a default hearing 
* placing a lien on the payor's personal property 
* issuing a writ of seizure and sale on property the payor owns 
* reporting the payor to their professional or occupational organization 
* operates Good Parents Pay: 
a website publishing information regarding parents registered with the Family Responsibility Office who have not made their support payments and cannot be found 
HoursClient services Mon-Fri 8 am-5 pm
LanguagesEnglish ; French
Service Level(30) Provincial Government
Service CategoriesChild Support Assistance/Enforcement