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Ontario. Ministry of Community and Social ServicesFamily Responsibility Office |
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| Notices | |||
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| Public Comments | The family Responsibility Office only enforces those provisions of an order or agreement dealing with support. It does not become involved in child custody and access issues. | ||
| Record Details | |||
| Alternate Name | FRO; MCSS | ||
| Former Name | Family Support Plan; Ministry of Community, Family and Children's Services | ||
| Contact Numbers | |||
| Office Phone | Automated information 416-326-1818; Client services 416-326-1817; Interjurisdictional Support Orders 416-240-2410 | ||
| Toll Free Phone | Automated information 1-800-267-7263; Client services 1-800-267-4330; Interjurisdictional Support Orders 1-800-463-3533 | ||
| TTY Phone | 1-866-545-0083 | ||
| Fax | 416-240-2401 | ||
| Contact Information | |||
| Located In Community | Toronto | ||
| Mailing Address | PO Box 220 Toronto, ON M3M 3A3 | ||
| Wheelchair Accessibility | Fully Accessible | ||
| Website | www.thefro.ca | ||
| Primary Executive | Hon Ted McMeekin, Minister of Community and Social Services | ||
| Service Details | |||
| Areas Served | Ontario | ||
| Description | * enforces child and domestic support orders and collects support payments for families * it also enforces private written agreements that include child or spousal support terms including separation agreements, other domestic contracts and paternity agreements * these types of agreements must first be filed with the Ontario Court of Justice, the Superior Court of Justice (Family Court), or their predecessor courts before they can be enforced by the FRO The following enforcement actions will be taken against those who do not meet their support responsibilities: * garnishing money from federal sources (such as income tax refunds and employment insurance benefits) * reporting the payor to the credit bureau * garnishing the payor's bank account or assets * suspending the payor's passport or other federal licences * seizing lottery winnings * suspending the payor's driver's licence * taking the payor to court * placing a lien on the payor's personal property * issuing a writ of seizure and sale on property the payor owns * reporting the payor to their professional or occupational organization * operates Good Parents Pay: a website publishing information regarding parents registered with the Family Responsibility Office who have not made their support payments and cannot be found | ||
| Hours | Client services Mon-Fri 8 am-5 pm | ||
| Languages | English ; French | ||
| Resources Available | Multilinqual fact sheets available: How the Program Works, Information for Support Payors, Information for Support Recipients, Information for Laywers, Information for Employers/Income Sources | ||
| Funding | Provincial | ||
| Service Level | (30) Provincial Government | ||
| Indexing | |||
| Service Categories | Child Support Assistance/Enforcement | ||
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