Site: Oakville - Iroquois Shore Rd - Oakville Office

Service: ROCK

Agency and Service Names
Alternate Name Reach Out Centre for Kids
Contact Information
Office Phone Oakville 905-339-3525; 
Burlington 905-634-2347; 
Milton 905-875-2575; 
Intake all locations 905-634-2347 ext 439
Crisis Phone Mon-Sun 24 hrs 905-878-9785
Fax 905-339-3513
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Intake Department; Phone: 905-634-2347 ext 439; Fax: 905-681-7477; Email:
Alternate Contact Reception; Phone: 905-339-3525 ext 0
Agency Information
Legal Status (50) Non Profit
Primary Executive Ron Rodgers, Executive Director; Phone: 905-634-2347 ext 218; Fax: 905-681-7477
Alternate Executive Lorri Interisano, Vice President, Operations; Phone: 905-634-2347 ext 243; Fax: 905-681-7477
Funding Provincial ; United Way - Oakville
Service Information
Description (Service) Mental Health services 
Brief services: 
Walk-in counselling clinic 
* quick access to therapeutic intervention enabling family members to see trained therapists or counsellors at their chosen moments of need 
* the entire family or individual family members may come to the clinic without an appointment during clinic hours 
* offered at three locations: 
* Tuesday In Oakville 12 noon-8 pm * last session 6:30 pm 
* Wednesday in Burlington 12 noon-8 pm * last session 6:30 pm 
* Wednesday in Milton 12 noon-8 pm * last session 6:30 pm 
* all clinics closed Christmas and March break 
Brief therapy 
* two to three sessions of therapy 
Counselling and therapy service 
Group therapy: 
* a therapist works with groups of children or caregivers with similar needs to help them deal with specific challenges 
Intergenerational Trauma Treatment Program 
* a three-stage program for caregivers and families of children who have experienced trauma 
* program is designed to help caregivers understand, cope with, and resolve the impact of trauma on their child and family 
* a therapist works with the family to help deal with problems affecting them and their child 
* a team approach may be used 
Crisis services 
Crisis Response Program: 
* provides immediate outreach for children and youth, their caregivers, and community members 
* the Crisis Response number is 905-878-9785 and is connected to the Monday-Sunday 24 hour answering service 
* callers will then be connected with a crisis counsellor as soon as possible  
Family and Caregiver skills building support  
Behaviour Consultation and Intervention: 
* available to both parents and child care staff when their is a concern regarding the child's behaviour  
Intensive treatment services 
Intensive Child and Family Services: 
* an in-home and/or community counselling and support program for children, youth and their families where there is risk of family breakdown, harm, or loss of school placement 
Residential services 
Aberdeen House:  
* provides a licensed eight bed coed program for youth 12-15 years of age 
* an intensive family-based treatment programs for children/youth struggling with significant mental health challenges 
* referrals can be made by family or professionals 
My Place:  
* provides coed transitional housing for youth 16-21 years of age who cannot live at home but are not yet ready to be totally independent 
* services may be accessed by calling My Place directly 
Reach Out Program for Schools (ROPS): 
* a community based mental health program that provides counselling and family support services to students within a flexible framework to best suit the students and families 
* counselors can meet when and where appropriate to best meets the needs of the family and student 
* students who are eligible for this service do not need to attend ROCK’s walk-in clinic 
* referrals must come from the school social worker 
Specialized consultation and assessment services 
Psychology services: 
* psychological assessments/consultations are considered for children and youth when there is a concern about learning, developmental, cognitive and/or social emotional functioning 
* process may consist of interviews with parents and other professions, observation, and individual testing 
Targeted prevention services 
Youth Aiding Youth (YAY): 
* a non-profit, community based program operating in the Region of Halton, sponsored by ROCK 
* a prevention/early intervention program that serves young children who are identified as being "at risk” of developing mental health issues 
* overall goals of the program are to help build on the children’s self-esteem and social skills through a variety of programs including: 
Mentoring program:  
* matches volunteers, ages 16-24 on a one to one basis with at-risk children, ages 6-12 
Social skills development groups: 
* matches volunteers, ages 16-24, on a one to one basis with at-risk children, ages 6-12  
Social skills day camp: 
* offered at a fee of $150 for the week and is held 3 times, at various locations throughout the summer 
* a traditional day camp program with a focus on social skills development for children between the ages of 6-10 years  
Child and Family Outreach and Support Program (C-FOSP) 
* available to infants and children residing within the Halton Region and enrolled in a licensed childcare centre (not yet eligible for full-day kindergarten) or attending a licensed before and after school program (up to age 12) 
Services include: 
* behaviour consultation and support services 
* psychology services 
* therapy services 
* occupational therapy for children newborn to 3.8 yrs of age 
Prevention/early intervention programs 
Burlington Our Community Cares (community centres): 
* program works within the community to empower people and to help build skills in adults and children who are at risk for mental health problems 
* locations at Burloak and Warwick-Surrey housing developments 
Ontario Early Years Centre 
* offers a variety of programs and services to families with children ages 0-6 years  
Family Engagement Initiative 
* creates a place for families who have been impacted by a child or youth’s mental health challenges to share their experiences, network with other families, and have a positive impact on services and programs in the community 
Positive Space Network: 
* a network of community social service agencies and local businesses working together to create safe and inclusive spaces for the LGBTQ populations of Halton 
* services available include LGBTQ youth support groups, and a peer-reviewed certification process so that agencies can be confident in their ability to serve LGBTQ youth and their families 
* see the listings for the Milton Office and Burlington Office for information on programs and services at these locations
Hours Mon-Fri as scheduled 
Walk-in clinic Tue 12 noon-8 pm (last appointment seen at 6:30 pm) * closed at Christmas
Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
Admission for service is prior to the youth's 18th birthday; 
Residential program - My Place - provides services up to the age of 21
Application No application required * self referral
Languages English
Fees Service - administrative service fee (voluntary)
Site Information
Located In Community Oakville
Address & Map
504 Iroquois Shore Rd, Unit 12 A
Oakville, ON L6H 3K4
View Google Map
Intersection Eighth Line and Iroquois Shore Rd
Accessibility Fully Accessible
Taxonomy and Classification
Service Categories Adolescent/Youth Counselling ; Child Care Provider Training ; Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Mental Health Evaluation ~ Youth ; Mental Health Hotlines ~ Families ; Mental Health Hotlines ~ Youth ; Parenting Skills Classes

Agency Overview

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