IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

ROCK

Site: Oakville Office

Service: ROCK

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
 
In-person visits are now available, only at the Burlington location and by appointment only 
* for more information see website 
 
Virtual Walk-in Clinic is open and accessible Mon to Wed, 9 am–3 pm by calling the Access Line 
* in-person appointments available through the Access line 
 
For access to all ROCK services, please call the Access Line at 289-266-0036 
* line is live-answered Mon to Fri, between 9 am-5 pm  
 
If you are in crisis, contact ROCK's 24/7 Crisis Line at 905-878-9785
Contact Information
Office Phone 289-266-0036
Crisis Phone Mon-Sun 24 hrs 905-878-9785
Fax 905-339-3513
Website rockonline.ca
Social Media Facebook Facebook: www.facebook.com/ROCKreachout/
Instagram Instagram: www.instagram.com/rockreachout/
Twitter Twitter: twitter.com/rockreachout
Primary Contact Oakville Office; Phone: 905-339-3525
Agency Information
Legal Status (50) Non Profit
Primary Executive Kirsten Dougherty, Chief Executive Officer; Phone: 905-634-2347
Funding Provincial ; United Way - Halton & Hamilton
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
 
In-person visits are now available, only at the Burlington location and by appointment only 
* for more information see website 
 
Virtual Walk-in Clinic is open and accessible Mon to Wed, 9 am–3 pm by calling the Access Line 
* in-person appointments available through the Access line 
 
For access to all ROCK services, please call the Access Line at 289-266-0036 
* line is live-answered Mon to Fri, between 9 am-5 pm  
 
If you are in crisis, contact ROCK's 24/7 Crisis Line at 905-878-9785 
 
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Brief Services

Walk-in counselling clinic 
 
Brief therapy 
* two to three sessions of therapy 
 

Counselling and Therapy service

Group therapy: 
* a therapist works with groups of children or caregivers with similar needs to help them deal with specific challenges 
 
Trauma Treatment Program: 
* a program for caregivers and families of children who have experienced trauma 
* program is designed to help caregivers understand, cope with, and resolve the impact of trauma on their child and family 
 
Therapy: 
* a therapist works with the family to help deal with problems affecting them and their child 
* a team approach may be used 
 

Crisis services

Crisis Response Program: 
* provides immediate outreach for children and youth, their caregivers, and community members 
* the Crisis Response number is 905-878-9785 and is connected to the Monday-Sunday 24 hour answering service 
* callers will then be connected with a crisis counsellor as soon as possible  
 

Family and Caregiver Skills Building Support

Behaviour Consultation and Intervention: 
* available to both parents and child care staff when their is a concern regarding the child's behaviour  
 
Autism and Behavioural Services 
 

Intensive Counselling Services

* an in-home and/or community counselling and support program for children, youth and their families where there is risk of family breakdown, harm, or loss of school placement 
 

Residential Services

* Aberdeen House  
 

Targeted Prevention Services

Youth Aiding Youth (YAY): 
* a non-profit, community based program operating in the Region of Halton, sponsored by ROCK 
* a prevention/early intervention program that serves young children who are identified as being "at risk” of developing mental health issues 
* overall goals of the program are to help build on the children's self-esteem and social skills through a variety of programs including: 
 
Mentoring program: 
* matches volunteers, ages 16-24 on a one to one basis with at-risk children, ages 6-12 
Social skills development groups: 
* groups for ages 6-12 to connect with other children about self esteem, problem solving, diversity and positive connections 
 
Social skills day camp: 
* offered at a fee of $150 for the week and is held 3 times, at various locations throughout the summer 
* a traditional day camp program with a focus on social skills development for children between the ages of 6-10 years  
 
Child and Family Outreach and Support Program (C-FOSP): 
* available to infants and children residing within the Halton Region and enrolled in a licensed childcare centre (not yet eligible for full-day kindergarten) or attending a licensed before and after school program (up to age 12) 
Services include: 
* behaviour consultation and support services 
* therapy services 
* occupational therapy for children newborn to 3.8 yrs of age 
 

Prevention/Early Intervention Programs

Burlington Our Community Cares (community centres): 
* program works within the community to empower people and to help build skills in adults and children who are at risk for mental health problems 
* locations at Burloak and Warwick-Surrey housing developments 
 
EarlyON Child and Family Centre: 
* offers a variety of programs and services to families with children ages 0-6 years  
 
Family Engagement Initiative: 
* creates a place for families who have been impacted by a child or youth's mental health challenges to share their experiences, network with other families, and have a positive impact on services and programs in the community 
 
Positive Space Network: 
* a network of community social service agencies and local businesses working together to create safe and inclusive spaces for the LGBTQ+ populations of Halton 
 
 
* see Milton Office and Burlington Office for information on programs and services at these locations
Hours Office 
* Mon-Fri as scheduled 
 
Walk-in clinic  
* Tue 12 noon-8 pm (last appointment seen at 6:30 pm)
Areas Served Halton Region
Eligibility Ages: 17 year(s) and under 
 
Admission for service is prior to the youth's 18th birthday
Application Self or professional referrals, call the Live Answer line, 289-266-0036
Languages English ; Interpretive Services - Available upon request
Fees Service - administrative service fee (voluntary)
Site Information
Located In Community Oakville
Address & Map
504 Iroquois Shore Rd, Unit 12 A
Oakville, ON L6H 3K4
 
View Google Map
Intersection Eighth Line and Iroquois Shore Rd
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Child / Family Services ; Community Programs ; Emergency / Crisis ; Mental Health / Addictions ; Youth
HCSD Sub Heading Child Mental Health ; Child Mental Health Resources ; Community Mental Health ; Distress Lines ; Distress Phone Lines ; Drop-In Centres ; Youth Mental Health Resources ; Youth Mental Health Services
Service Categories Adolescent/Youth Counselling ; Child Care Mental Health Consultation Programs ; Child Care Provider Training ; Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Mental Health Crisis Lines ~ Families ; Mental Health Crisis Lines ~ Youth ; Mental Health Drop In Centres ; Mental Health Evaluation ~ Youth ; Parenting Skills Classes

Agency Overview

Services at this Location


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