Concerned Friends of Ontario Citizens In Care Facilities

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Record #: OAK1060 Last Modified: 17 Oct 2013 Last Full Update: 24 May 2013 Update Schedule: 23 Jun 2014
Record Owner: OAK Date Created: 02 Oct 2003 Date Deleted: N/A  
Address140 Merton St, 2nd Flr
Toronto, ON M4S 1A1
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Located In CommunityToronto
Areas ServedOntario
Wheelchair AccessibilityPartially Accessible - elevator available to second floor
Hours/Dates/Meeting Details
Hourscall any time to leave a message
Contact Information
Office Phoneleave message at 416-489-0146  
Toll Free Phone1-855-489-0146
Primary ContactLois Dent, President; Email:
Alternate ContactJean Wright, Treasurer
Description & Services
DescriptionOffers advice and consultation on care issues for anyone seeking a long-term care home placement or experiencing concerns with a long term care setting (including residents and friends, or families of residents). 
Services include: 
suggesting alternatives to institutional care * assistance in submitting complaints * support when issues involve a resident's health, safety, or threat of discharge * promoting public education on the needs, rights, and responsibilities in long term care homes * advocating for constructive changes in long-term care homes and legislation 
* was instrumental in establishing the Family Councils concept and initiative 
* a Family Council is an organized, self-led, democratic group composed of family and friends of the residents of long term care facilities 
* Councils provide mutual support, empowerment, and advocacy to their members 
* are now in recognized in the new Long-Term Care Homes Act, where the rights to membership and the powers of the Family Council are now law
Broader TermsAdults ; Age groups ; Groups ; Health ; Health service facilities
SubjectsAdvocacy ; Advocacy groups ; Complaints ; Long term care facilities ; Seniors
Related TermsCase management ; Consumer protection ; Lobby groups ; Long term care ; Seniors clubs ; Seniors discounts ; Seniors housing
FeesMembership ; Donation ; None
Directory Description and Headings
Seniors Directory DescriptionAH
Seniors Directory HeadingsLegal/ Advisory / Advocacy
Other Details
Resources Availablenewsletter is published quarterly