Concerned Friends of Ontario Citizens In Care Facilities

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Record #: OAK1060 Last Full Update: 17 Jun 2014
Contact Information
Office Phoneleave message at 416-489-0146  
Toll Free Phone1-855-489-0146
Agency Information
Agency DescriptionOffers advice and consultation on care issues for anyone seeking a long-term care home placement or experiencing concerns with a long-term care setting (including residents and friends, or families of residents).
Legal Status(50) Non Profit ; (51) Registered Charity
Service Information
DescriptionServices include: 
* suggesting alternatives to institutional care  
* assistance in submitting complaints  
* support when issues involve a resident's health, safety, or threat of discharge  
* promoting public education on the needs, rights, and responsibilities in long term care homes  
* advocating for constructive changes in long-term care homes and legislation 
* was instrumental in establishing the Family Councils concept and initiative 
* a Family Council is an organized, self-led, democratic group composed of family and friends of the residents of long-term care facilities 
* Councils provide mutual support, empowerment, and advocacy to their members 
* are now recognized in the Long-Term Care Homes Act, where the rights to membership and the powers of the Family Council are now law
Hourscall any time to leave a message
Areas ServedOntario
FeesMembership ; None - for advice and consultation
Site Information
Located In CommunityToronto
Address & Map
140 Merton St, 2nd Flr
Toronto, ON M4S 1A1
AccessibilityPartially Accessible - elevator available to second floor
Taxonomy and Classification
Service CategoriesLegislative Advocacy ; Long Term Care Ombudsman Programs
Other Details
Print Materialnewsletter is published quarterly