Services and hours listed on this page may be impacted in response to ongoing COVID-19 restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

COVID-19 Support for Front Line Workers

Site: Halton

Memos and Bulletins
Public Comments If you have an Emergency, please call 9-1-1 (Police, Fire, Ambulance) 
Halton Regional Police Service: 905-825-4777 (non-emergency) 
Halton Regional Police Service COVID-19 Hotline: 905-825-4722 
Halton Region Public Health, toll free 1-866-442-5866 or 905 825-6000 or 3-1-1 
Telehealth Ontario, toll free 1-866-797-0000 
Health Canada's Novel Coronavirus Information Line, toll-free 1-833-784-4397 
*** Updated as we become aware of changes or new programs being offered. As hours/programs are changing fairly often, it is advised that you call or email prior to attending in person ***
Description and Service Details
Description (Service) In this listing, you will find different supports emerging to help Front line Workers, including help with Chid Care, Groceries, Mental Health, and support from the Community, to hopefully help you through this COVID-19 pandemic. 

Child Care

We Rock the Spectrum Kid's Gym - Oakville 
* free Break Time Care/Drop-Off services 
* available to all healthcare professionals, first responders, grocery store workers and essential emergency personnel who are still required to go to work to help fight this pandemic 
* call 905-337-0101, or email to sign up 
* for more information, see here 


* a free delivery service matching volunteers with frontline medical professionals, so they can focus on fighting COVID-19 
* volunteers across the country are matched with a medical professional in their neighbourhood 
* the medical professional reimburses the shopper for the cost of groceries only 
* to sign up, click here 
* for more information see Facebook page, or email 
* priority access for Healthcare Workers and First Responders 
* Healthcare workers (which include Pharmacists and all hospital employees with a hospital ID) and first responders who present a Costco membership card and official identification of their role, will be allowed to move to the front of any line to enter the warehouse 
* providing priority access for healthcare workers and first responders during the COVID-19 pandemic 
* show your ID to a Longo’s Team Member and they will move you to the front of the line 
For more food support serving the Halton community, see here 

Mental Health

Home and Community Care Support Services Mississauga Halton 
* COVID-19 Health & Wellness Information and Resources for Community Providers 
* a variety of tools and resources to help you navigate this challenging time 
* for more details, see here 
Canadian Psychological Association 
* the well-being of our health providers is critical to them being able to do their jobs and the Canadian Psychological Association would like to help 
* they have called on all registered psychology practitioners to consider donating some of their time to provide psychological services to front line health care providers who may be feeling stressed, overwhelmed or distressed by being on the front lines of this health crisis 
* if you are a front-line health service provider, and would like to contact a psychologist, please refer to this website for a list of psychologists who have volunteered to provide psychological services to front line health care providers 
Mental Health Commission of Canada 
* developed three crisis response training programs for essential workers 
* Caring for Others  
* Caring for Yourself 
* Caring for Your Team 
* registration for these courses will be on a first-come, first-serve basis and will be available at no-cost for essential workers as defined by the Government of Canada here 
* for more mental health and wellness resources during the COVID-19 pandemic, visit the MHCC's COVID-19 Resource Hub 
CAMH (Centre for Addiction and Mental Health) 
* Mental Health and the COVID-19 Pandemic 
* information and suggestions about how best to cope in this difficult time 
* resources specifically for Health Care Workers 
Wings of Change Peer Support 
* meetings have been moved online 
* available to all First-Responders, Law Enforcement Personnel, Communications Officers, Members of the Military, Healthcare Providers, Child Protection, Animal, Funeral, Correctional, and Judicial Service Workers are welcome; be it career, retired, or volunteer 
* meetings are Tue and Thu at 7:30 pm ET, join by computer or telephone through the Zoom platform 
* a password is required to join the meeting, contact through main FB account or email for assistance 
* for more details, see here 
Social Work Peer-to-Peer Support Group 
* private Facebook Group for Canadian Social Workers 
* created by the Canadian Association of Social Workers 
* online community to share your resources, support and stories 
* see website for more details 
Crisis Text Line 
* powered by Kids Help Phone, but open to all ages 
* you can Text CONNECT to 686868, to text with a counsellor 24/7 
* to support Canadian healthcare workers, Kids Help Phone partnered with CrisisTextLine (US) and GiveUsAShout (UK) to offer free, 24/7, mental health support 
* to access the service, text FRONTLINE to 741741 
Boots on the Ground 
* 24/7 toll free Peer Support Line, 1-833-677-2668  
* peer support for first responders  
* services offered to retired and serving police officers, firefighters, EMS and corrections officers across the province  
* able to provide in person peer support 24/7 in the GTA  
* a Police Support app, provided by Halton Regional Police Service, for their staff and families (free for public download) 
* covers a range of problems faced by members in the Police service, such as anxiety, stress, PTSD (Post Traumatic Stress Disorder), depression, eating disorders, self-harm and more 
* gives practical advice and support on how officers can maintain good mental health, spot warning signs for themselves and others, plus advice on how to get help for themselves and colleagues 
* general mental health tips are provided, as well as a directory of useful contacts 
* to download the iOS app, click here 
* to download the Android app, click here 
Mindful Reach 
* they recognize the extraordinary efforts of front line, health care workers, hospital and nursing home staff, supporting all Canadians by being there 24/7 
* they are hopeful some mindful practices, to reduce your stress and anxiety, can be helpful 
* to help support you through this time of crisis, they’re offering three of their online courses completely free 
* courses available: Emotional Resilience for Nurses (ERN), Emotional Resilience for Physicians (ERP), Mindful Reach Stress Management 
* fill in the brief form here, or if you like, email, and you will be enrolled in the course of your choice 
* grief training for Paramedics 
* Paramedics and grief experts collaborated to develop, to help you deliver the care that matters, at the most difficult time of life 
* multiple training modules, and links to more resources 
* see here for more information 
For more Crisis and Distress Services serving the Halton region, see here 
For more Mental Health & Wellness Resources that may help during this COVID-19 pandemic, see COVID-19 Mental Health & Well-being Resources 

Support from the Community

Facebook Groups

CareMongering - Halton Hills (Acton and Georgetown) 
* requests can be emailed to or call 365-801-8358 
* more details here 
CareMongering Oakville 
* more details here 
Burlington Together 
* requests can be emailed to 
* more details here 
Milton COVID Assistance 
* to request assistance call 416-840-4637 
* more details here 

More COVID-19 Support Listings

Community Support

* for a list of support available to the residents of Halton, during the COVID-19 pandemic, see here 

Mental Health & Well-being Resources

* for a list of Mental Health and Well-being resources, including phone support, online resources and family activity ideas, see here 

Financial Relief Programs

* for more information on financial relief programs available, see here 

Where to Donate/Volunteer

* for a list of ways to support your community, including food banks, community foundations and front line workers, see here
Areas Served Halton Region
Eligibility Varies by service
Application Contact each service for more details
Languages English
Fees None
Site Information
Located In Community Halton Region
Address & Map
Halton Region, ON
View Google Map
Categories and Classification
HCSD Main Heading COVID-19 ; Child / Family Services
HCSD Sub Heading Child Care ; Supports for Fronline Workers
Service Categories Child Care Centres ~ Health Care Occupations ; Child Care Centres ~ Public Safety/Protective Services Occupations ; First Responder Trauma Counselling ~ COVID-19 ; General Counselling Services ~ Health Care Occupations ; General Counselling Services ~ Public Safety/Protective Services Occupations

Agency Overview

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