Office of the Ombudsman of Ontario

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Record #: OAK0143 Last Modified: 12 Aug 2014 Last Full Update: 20 Jan 2014 Update Schedule: 02 Feb 2015
Record Owner: OAK Date Created: 02 Oct 2003 Date Deleted: N/A  
AddressBell Trinity Square
483 Bay St, 10th Flr, South Tower
Toronto, ON M5G 2C9
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Agency and Service Names
Alternate NameOntario Ombudsman
Former NameOmbudsman Ontario (Dec 2006)
Contact Information
Office PhoneGeneral Info 416-586-3300
Toll Free Phone1-800-263-1830 
TTY Phone1-866-411-4211
Social MediaFacebook Twitter YouTube
Primary ContactDean Morra, Administrative Assistant; Phone: 416-586-3353; Email:
Agency Information
Agency DescriptionAn officer of the Provincial Legislative Assembly, independent from government and political parties.
Service Level(30) Provincial Government
Primary ExecutiveAndré Marin, Ombudsman; Phone: 416-586-3300
FundingProvincial - Legislative Assembly of Ontario
Description and Service Details
Service Description* investigates complaints about services provided by the Government of Ontario and its organizations 
* also conducts specialized systemic investigations on high profile issues affecting large numbers of people 
* does not deal with matters regarding federal or municipal governments (except in the case of closed meetings), courts or judges
HoursOffice Mon-Fri 8:30 am-4:30 pm
Areas ServedOntario
EligibilityAll residents of the province of Ontario are eligible to register a complaint with the Ombudsman.
LanguagesEnglish ; French ; Interpretive Services
Directory Description and Headings
Seniors Directory HeadingsLegal/ Advisory / Advocacy
Site Information
Located In CommunityToronto
Address & Map
Bell Trinity Square
483 Bay St, 10th Flr, South Tower
Toronto, ON M5G 2C9
View Google Map
Wheelchair AccessibilityFully Accessible
Taxonomy and Classification
Service CategoriesGovernment Complaints/Government Ombudsman Offices
Other Details
Resources Availableannual report * special reports * brochures