Office of the Ombudsman of Ontario

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Record #: OAK0143 Last Modified: 13 Feb 2014 Last Full Update: 20 Jan 2014 Update Schedule: 02 Feb 2015
Record Owner: OAK Date Created: 02 Oct 2003 Date Deleted: N/A  
Organization Info
Alternate NameOntario Ombudsman
Former NameOmbudsman Ontario (Dec 2006)
AddressBell Trinity Square
483 Bay St, 10th Flr, South Tower
Toronto, ON M5G 2C9
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Located In CommunityToronto
Areas ServedOntario
Wheelchair AccessibilityFully Accessible
Hours/Dates/Meeting Details
HoursOffice Mon-Fri 8:30 am-4:30 pm
Contact Information
Office PhoneGeneral Info 416-586-3300
Toll Free Phone1-800-263-1830 
TTY Phone1-866-411-4211
Primary ContactDean Morra, Administrative Assistant; Phone: 416-586-3353; Email:
Primary ExecutiveAndré Marin, Ombudsman; Phone: 416-586-3300
Description & Services
DescriptionAn officer of the Provincial Legislative Assembly, independent from government and political parties. 
* investigates complaints about services provided by the Government of Ontario and its organizations 
* also conducts specialized systemic investigations on high profile issues affecting large numbers of people 
* does not deal with matters regarding federal or municipal governments (except in the case of closed meetings), courts or judges
Broader TermsGovernment ; Provincial government
SubjectsComplaints ; Ombudsman
Related TermsConsumer protection
EligibilityAll residents of the province of Ontario are eligible to register a complaint with the Ombudsman.
LanguagesEnglish ; French ; Interpretive Services
Directory Description and Headings
Seniors Directory HeadingsLegal/ Advisory / Advocacy
Other Details
Resources Availableannual report * special reports * brochures
FundingProvincial - Legislative Assembly of Ontario