Service: Medical Devices Hotline
|Record #: NIA0756||Last Full Update: 29 Jul 2019|
|Toll Free Phone||1-800-267-9675|
|Primary Contact||Ursula Polack, Supervisor, Medical Devices Compliance Verification; Phone: 416-973-2008; Email: Ursula.polack@Canada.ca|
|Alternate Contact||Sherry Warren-Nagy, Supervisor, Medical Devices Inspection; Phone: 416-973-1596; Email: firstname.lastname@example.org|
|Legal Status||(40) Federal Government|
|Description and Service Details|
|Description (Service)||Regulates products, not services, relating to medical devices. Receives complaints and general inquiries about failures, malfunctions or problems with medical devices such as hearing aids and medical equipment such as x-ray machines and oxygen dispensers. Problems could be minor malfunctions to design flaws and products creating serious health hazards. Also includes syringes, pacemakers, contact lenses, vaporizers, heating pads, rubber gloves, masks, tampons, breast implants or anything sold for therapeutic, contraceptive or diagnostic purposes.
Calls will be answered on a priority basis.
One can also contact this office for information about marketing medical devices.
|Hours||Mon-Fri 8:30 am-4:30 pm|
|Application||Call or visit website|
|Languages||English ; French - mandated|
|Located In Community||Toronto|
|Address & Map||
2301 Midland Ave
Scarborough, ON M1P 4R7
|Intersection||401 and Midland Ave|
|Physical Access||Fully Accessible|
|Categories and Classification|
|HCSD Main Heading||Government / Legal|
|HCSD Sub Heading||Consumer Protection / Complaints|
|Service Categories||Consumer Product Safety Complaints|