Canada. Global Affairs Canada

Site: Telephone and Online Service

Service: Essential Information for Canadian Travellers

Contact Information
Office Phone Global Affairs toll free 1-800-267-6788; 
To request emergency assistance see Description field
E-Mail travel@international.gc.ca
Website www.travel.gc.ca
Social Media Facebook Facebook: www.facebook.com/travelGoC
Twitter Twitter: twitter.com/travelGoC
Email Form https://travel.gc.ca/assistance/questions/comments
Agency Information
Legal Status (40) Federal Government
Funding Federal
Description and Service Details
Description (Service) Provides consular assistance and information for Canadian citizens who will be travelling outside Canada, including a wide range of current information on conditions in foreign countries, information about trip planning, and legal issues while outside of Canada. Also able to provide emergency assistance and direction to those already travelling abroad.  
 
To request emergency assistance: 
Email: 
* email sos@international.gc.ca  
* Emergency Contact Form  
 
Telephone: 
From outside Canada 
* call the nearest Embassy or Consulate 
* 1-613-996-8885 (call collect where available) 
* Toll free numbers in some countries 
 
From inside Canada (non-passport related) 
* 1-613-996-8885 
* Toll free from Canada and the U.S. only 1-800-387-3124 
 
Emergency passport services within Canada (weekends and statutory holidays) 
* Toll free from Canada only 1-800-567-6868  
 
Text (SMS): 
613-209-1233 (carrier charges may apply) 
 
TTY: 
* 613-944-1310 
* Toll free from Canada and the U.S. only 1-800-394-3472 
 
NOTE: If they are experiencing a high volume of calls, you may be asked to leave a message. Follow the instructions carefully and your call will be returned as soon as possible. 
 
A variety of travel publications and fact sheets are available to download from the website.
Hours Mon-Sun 24 hours
Areas Served Canada
Eligibility Canadian citizens
Application Call, email or visit website for more information
Languages English ; French
Fees None
Site Information
Located In Community Ottawa
Physical Access Not Applicable - telephone and online service
Categories and Classification
Main Category Sports / Recreation
Secondary Category Tours & Travel Information
Service Categories International Travel Advisories ; Tourist Information ; Travel Directions/Trip Planning

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