Distress Centre Halton

Site: Oakville Office

Service: Distress Centre

Contact Information
Office Phone Distress Lines: 905-849-4541 (Oakville) * 905-877-1211 (North Halton) * 905-681-1488 (Burlington)
Fax 905-849-7569
E-Mail info@dchalton.ca
Website www.dchalton.ca
Social Media Facebook Facebook: www.facebook.com/DistressCentreHalton/
Twitter Twitter: twitter.com/DCOakville
Email Form www.dchalton.ca/contact-our-centre
Agency Information
Legal Status (50) Non Profit
Established 1974
Funding Donations * United Way of Halton and Hamilton * Halton Region * Foundations
Description and Service Details
Description (Service) Registered charity that supports people in the community to better cope with crisis, loneliness, and emotional stress * provides telephone support on the Distress Line 365 days a year * provides online support with Crisis Chat/Text during limited hours
  • all services are confidential, anonymous, free and available to all age groups
  • staffed by volunteers who receive extensive training including communication, sensitivity, crisis management and active listening

Distress Line
  • listening, befriending and crisis intervention by telephone

Chat and Text
  • connects one-on-one with a Chat volunteer in real time, from the user's computer
  • text available at 647-557-6250
  • click here for more information and next session date

  • 10 minute check-in phone call to provide medication or appointment reminders, and to check on client's well-being

Training and Workshops (fee-for-service)
  • safeTALK training

Distress Line volunteer opportunities available * must meet certain criteria and attend all mandatory training sessions * contact for more information
Hours Distress line daily 24 hours
Areas Served Halton Region ; Hamilton (City of) ; Peel Region
Boundaries Hamilton, Halton Region, and Peel Region
Eligibility No restrictions
Application Call or text
Languages English
Fees None
Site Information
Located In Community Oakville
Mailing Address PO Box 776 
Oakville, ON L6K 0A9
Physical Access Not Applicable
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Distress Lines ; Distress Phone Lines
Service Categories General Crisis Intervention Hotlines ; Volunteer Opportunities

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