On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Trillium Health Partners

Site: Queensway Health Centre

Service: Seniors' Health Services - Regional Continence Program

Contact Information
Office Phone 416-521-4090
905-848-7580 ext 2544
Toll Free Phone 1-888-271-2742
Fax 416-521-4116
Social Media Facebook Facebook:
Instagram Instagram:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Najwa Shbat, Nurse Continence Advisor; Phone: 905-848-7580 ext 3267; Email:
Alternate Contact Barb Caccamo, Nurse Continence Advisor, Seniors' Services; Phone: 416-670-1335
Agency Information
Legal Status (50) Non Profit
Funding Provincial - MH LHIN
Description and Service Details
Description (Service) The program aims to improve the health, wellness and quality of life for seniors by improving access to assessment and treatment of incontinence (including urinary incontinence, fecal incontinence and constipation), frequent urinary tract infections, difficulty learning use/care for a urinary catheter * patients will be assessed by a Nurse Continence Advisor who is registered nurse with advanced education and training in continence care * patient, physician or any health care provider can request an appointment at the clinic

Program offered at the following clinic locations:

Trillium Health Partners - Queensway Health Centre
150 Sherway Dr
Toronto, ON, M9C 1A5

Allendale Long Term Care
185 Ontario St S
Milton, ON, L9Y 2M4 (south of Main St E)

Creditvale Mills
1535-1555 South Parade Court
Mississauga, ON, L5M 6E9 
(entrance off west side of Creditview Rd just south of Eglinton Ave W)

Oakville Senior Citizens Residence
2222 Lakeshore W, Unit 2220
Oakville, ON, L6L 5G5 (west of Third Line * if parking lot is full, extra parking is available across the street)

Etobicoke Services for Seniors
525 Horner Ave
Toronto, ON, M8W 2B9 (Horner Ave west of Brown's Line)

For patients not able to access a Continence Clinic:

Regional Continence Home Visits Program available * LHIN - Home and Community Care or physician's referral required

For more information about the program visit this site
Hours Administration: Mon-Fri 8:30am-4:30pm
Areas Served Halton Region ; Mississauga
Boundaries Mississauga Halton LHIN
Eligibility 60 years of age and older experiencing continence related issues
Application Self-referral * LHIN - Home and Community Care or physician referral required for Regional Continence Home Visits
Languages English
Fees Free - covered by OHIP
Site Information
Site Location Toronto (Islington—City Centre West)
Located In Community Etobicoke Central
Address & Map
150 Sherway Dr
Etobicoke, ON M9C 1A5
View Google Map
Intersection The West Mall and The Queensway
Physical Access Fully Accessible
Categories and Classification
Service Categories Condition Specific Treatment ~ Bladder Incontinence ; Condition Specific Treatment ~ Bowel Incontinence

Agency Overview

Services at this Location

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.