IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

Ontario. Ministry for Seniors and Accessibility

Contact Information
Toll Free Phone Seniors' INFOline 1-888-910-1999 ; Accessibility related inquiries 1-866-515-2025 ; ServiceOntario Publications 1-800-668-9938
TTY Phone 1-800-387-5559 ; Accessibility related inquiries 1-800-268-7095
Fax 416-326-7078
Social Media Facebook Facebook:
Twitter Twitter:
Agency Information
Description (Agency) Develops and delivers public services to seniors, including information and referral, and publications; oversees the Retirement Homes Regulatory Authority (RHRA); oversees compliance with provincial accessibility laws
Legal Status (30) Provincial Government
Description and Service Details
Description (Service) For information on the Ontario government's COVID-19 Action Plan CLICK HERE

Information and referral on a wide range of seniors issues; policy and program development geared to seniors

Publishes the free Guide to Programs and Services for Seniors in Ontario, available online or in print

Oversees compliance with and enforcement of Ontario's accessibility laws, develops and maintains accessibility standards under the Accessibility for Ontarians with Disabilities Act (AODA), supports development of educational resources on accessibility
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all
Application Call, email or visit website ; for accessibility related inquiries email ; call ServiceOntario Publications to order print copies of the Guide to Programs and Services for Seniors in Ontario
Languages English ; French ; Interpretive Services
Fees None
Site Information
Located In Community Toronto Downtown Central
Address & Map
777 Bay St, Suite 601C
Toronto, ON M7A 2J4
View Google Map
Intersection Bay St and College St
Physical Access Wheelchair accessible building including main entrance and barrier-free washrooms
Categories and Classification
Service Categories Categorical Program Administrative Units ~ Older Adult/Aging Issues ; Directory/Resource List Publication ~ Older Adult/Aging Issues ; Specialized Information and Referral ~ Older Adult/Aging Issues

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