Findhelp Information Services

Contact Information
Office Phone 416-392-4605
Toll Free Phone Administration 1-800-836-3238 within Canada
TTY Phone 1-888-340-1001
Fax 416-392-4404
E-Mail info@findhelp.ca
Website www.findhelp.ca
Agency Information
Description (Agency) Registered Charity
Legal Status (50) Non Profit
Primary Executive Sue Wilkinson, Executive Director
Funding United Way
Description and Service Details
Description (Service) Comprehensive information and referral services * 211 and contact centre services * website and database development * consultation and training * partnership and standards development

Customer Service, info@findhelp.ca

Data and resource coordination services -- including local and Ontario-wide web resources of community, health, social and related government services such as www.211Central.ca * Update Desk, 211update@findhelp.ca

Training and outreach, training@findhelp.ca -- training in assessment, information, referral, interviewing, communication skills, customer service, and understanding the structure of human services * outreach presentations

Partnership opportunities 416-392-4605 ext 101 -- for development of information systems and resources

Lead agency for SPARK Ontario -- see separate entry
Hours 211 -- Mon-Sun 24 hours * office Mon-Fri 8:30 am-4:30 pm
Areas Served Durham Region ; Peel Region ; Toronto ; York Region
Boundaries Canada
Languages English ; French ; 180 languages available via 211 Contact Centre (see separate entry)
Fees Fees for training services * free membership
Site Information
Located In Community Toronto Downtown North
Address & Map
1 St Clair Ave W, Suite 1000
Toronto, ON M4V 1K6
 
View Google Map
Intersection Yonge St and St. Clair Ave W
Physical Access Easy access to elevator ; Washrooms not accessible
Categories and Classification
HCSD Main Heading Community Programs
HCSD Sub Heading Community Information
Service Categories Comprehensive Information and Referral ; Information Technology Management Support ; Internet Information Resources ~ Human/Social Services Issues ; Professional Skills Development Support ~ Community/Social Services Occupations

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