Effective April 8, 2021, the Provincial government has declared a state of emergency and issued a province-wide stay-at-home order.

Services and hours listed on this page may be impacted in response to increased restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Insurance Bureau of Canada

Site: Ontario Head Office

Service: Consumer Information Centre

Contact Information
Office Phone 416-362-2031
Toll Free Phone 1-844-227-5422 ; 1-844-2ask-IBC
Fax 416-361-5952
Website www.ibc.ca
Agency Information
Description (Agency) Trade association for property and casualty insurance companies, providing consumer information
Legal Status (50) Non Profit
Primary Executive Kim Donaldson Vice President, Ontario Region
Description and Service Details
Description (Service) Handles questions and concerns about automobile, property and liability insurance * information on loss prevention, safety tips * presentations to community groups on insurance related topics br>
Community Assistance Mobile Pavilion (CAMP), national program to assist disaster victims at disaster sites that have significant insured damage * victims able to access insurance-related information on-site
Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Open to all
Application Call or visit website for information and email link
Languages English ; French
Fees None
Site Information
Located In Community Toronto Downtown Central
Address & Map
777 Bay St, Suite 2400
Toronto, ON M5G 2C8
View Google Map
Intersection Bay St and College St
Mailing Address Box 121 
777 Bay St 
Toronto, ON M5G 2C8
Physical Access Wheelchair accessible automatic main entrance ; Washrooms not accessible
Categories and Classification
HCSD Main Heading Employment / Training ; Government / Legal
HCSD Sub Heading Consumer Protection / Complaints ; Self Employment / Entrepreneurship
Service Categories Consumer Education ~ Insurance Issues ; Trade Associations ~ Insurance Issues

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