Office of the Provincial Advocate for Children and Youth

Contact Information
Office Phone 416-325-5669
Toll Free Phone 1-800-263-2841
TTY Phone 416-325-2648
Fax 416-325-5681
E-Mail advocacy@provincialadvocate.on.ca
Website provincialadvocate.on.ca
Site Information
Located In Community Toronto Downtown Central
Address & Map
401 Bay St, Ste 2200
Toronto, ON M5H 2Y4
 
View Google Map
Intersection Bay St and Queen St W
Mailing Address Box 2 
401 Bay St, Ste 2200 
Toronto, ON M7A 0A6
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator
Agency and Service Names
Alternate Name Provincial Advocate for Children and Youth
Former Name Ontario. Ministry of Children and Youth Services. Office of Child and Family Service Advocacy (2007)
Agency Information
Legal Status (30) Provincial Government
Primary Executive Irwin Elman, Provincial Advocate
Description and Service Details
Description (Service) Protects the rights and interests of children and youth * mediates complaints * identifies systemic problems affecting youth * advises ministries of gaps in service delivery * investigates individual and systemic complaints concerning a child or group of children receiving services from a Children’s Aid Society (CAS) or residential licensee where a CAS is the placing agency, and makes service improvement recommendations * reports directly to the Ontario Legislature
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Children, youth and families receiving or seeking services under the Child and Family Services Act and the Education Act (Provincial and Demonstration Schools)
Application Self referral
Languages English ; French ; American Sign Language (ASL) ; Translators and interpreters are available upon request
Fees None
Categories and Classification
Service Categories Children's Rights Groups ; Individual Advocacy ~ Youth ~ Government Services Issues ; Issue Advocacy ~ Youth Issues

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