Services and hours listed on this page may be impacted in response to ongoing COVID-19 restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Canadian Hearing Services

Site: Toronto Regional Office

Service: Canadian Hearing Services, Toronto Regional Office

Memos and Bulletins
Public Comments Formerly known as Canadian Hearing Society
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone 1-877-215-9530
Fax 1-833-203-4422
E-Mail info@chs.ca
Website www.chs.ca
Primary Contact Wayne King, Employment Services
Agency Information
Description (Agency) Multiservice agency for adults who are deaf, deafened, or hard of hearing
Description and Service Details
Description (Service) COVID19 -- Offices closed until further notice
  • hearing aid clinics open by appointment only
  • core services offered virtually continuing to provide emergency support services
  • Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply)
  • Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca
    Multiservice agency for adults who are deaf, deafened, or hard of hearing
  • audiology and speech-language pathology
  • communication devices
  • hearing aid services and hearing tests
  • support for coping with hearing loss
  • American Sign Language (ASL) classes for individuals and businesses
Ontario Interpreter Services -- professional ASL interpreters for medical, legal, business, employment, social and government services  

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies  

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges  

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention  

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices  

Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students  

Also site for head office
Hours COVID19 -- no walk-in service Mon-Fri 9 am-5 pm
  • Ontario Interpreter Services -- Mon-Thu 8 pm-8 pm, Fri 8 am-5 pm
  • Emergency Interpreter Services -- Mon-Sun 24 hours
  • Counselling Services Mon-Fri 9 am-5 pm
  • Areas Served Ontario
    Eligibility Varies by program

    Residency Requirements: Steeles Ave (north) to Lake Ontario (south), Hwy 427/Etobicoke Creek (west) to Rouge River (east)
    Application Contact organization for service
    Languages American Sign Language (ASL); English; French; Other - Other languages may be available
    Fees None - no fees for Counselling Services ; Vary for different services
    Site Information
    Located In Community Toronto
    Address & Map
    271 Spadina Rd
    Toronto, ON
    Canada M5R 2V3
    Physical Access Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible building including main entrance ; Designated parking in underground parking lot close to elevators
    Categories and Classification
    HCSD Main Heading Arts / Culture ; Child / Family Services ; Disabilities ; Health Care ; Newcomers ; Youth
    HCSD Sub Heading Assistive Devices ; Children with Disabilities ; Disability Associations ; Health & Physical Disabilities ; Health and Physical Disabilities ; Interpretation / Translation ; Language Instruction ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Youth with Disabilities
    Service Categories Audiological Evaluations ; Disability Associations ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Hearing Augmentation Aids ; Hearing Augmentation Aids ~ College/University Students ; Interpretation/Translation ~ Hearing Loss ; Sign Language Instruction ; Specialized Telecommunications Equipment ; Speech and Language Pathology ~ Hearing Loss ; Student Disability Services ~ Hearing Loss

    Agency Overview


    Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.