Centre for Addiction and Mental Health

Service: Queen Street Site

Memos and Bulletins
Public Comments Call for information on specific programs and services
Contact Information
Office Phone Main Switchboard 416-535-8501 ; Access CAMH 416-535-8501 ext 2 ; Metro Addiction Assessment Referral Service (MAARS) 416-599-1448 ; Information Centre (English; French) 416-595-6111
Toll Free Phone Main Switchboard 1-800-463-2338 ; Information Centre, Ontario only (English; French) 1-800-463-6273
Crisis Phone Emergency Department 416-535-8501 ext 36885
Fax Administration 416-595-6881 ; Access CAMH Referral Form 416-979-6815
Website www.camh.ca
Social Media Facebook Facebook: www.facebook.com/CentreforAddictionandMentalHealth
LinkedIn LinkedIn: www.linkedin.com/company/camh
Twitter Twitter: twitter.com/CAMHnews
YouTube YouTube: www.youtube.com/user/CAMHTV
Site Information
Located In Community Toronto Downtown West
Address & Map
1001 Queen St W
Toronto, ON M6J 1H4
View Google Map
Intersection Ossington Ave and Queen St W
Physical Access Designated parking at entrance ; Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features ; Barrier-free washroom including door and stall ; Website includes BrowseAloud accessibility tool
Agency and Service Names
Alternate Name Access CAMH
Former Name Addiction Research Foundation (1998)
Agency Information
Legal Status (50) Non Profit ; (51) Registered Charity
Primary Executive Dr Catherine Zahn, President and Chief Executive Officer
Description and Service Details
Description (Service) Mental health and addiction assessment and treatment hospital * clinical and community-based programs (see branch entries for details or visit website) * education, training and research

Client/Patient Relations, 416-535-8501 ext 32027 -- feedback, questions or complaints regarding CAMH programs and services

Information Centre, 416-595-6111, 1-800-463-6273 (Ontario only), info@camh.ca -- general information on addiction and mental health

Library, 416-535-8501 ext 36991, library@camh.ca -- addictions and mental health library * circulating collection, reference materials and archives * Reference Service/Ask a Librarian -- 416-535-8501 ext 36988, or submit requests by mail, email or in person * Archive, 416-535-8501 ext 32159 -- materials on the history and development of psychiatry and other mental health and addiction services in Canada, especially Ontario

Portico Network, www.porticonetwork.ca -- online mental health and addiction platform for collaboration and knowledge exchange among clinicians, social service professionals, educators, clients and families * tools and resources including message boards, toolkits, information guides, client handouts, reference material

Provincial System Support Program -- education and support for program development, health promotion and prevention through 8 regional offices (visit website for details) * clinical outreach services to communities in Ontario -- includes Ontario Psychiatric Outreach Program (OPOP), 416-535-8501 ext 32157 and Northern Psychiatric Outreach Program (NPOP-C), 416-535-8501 ext 34484
Hours Access CAMH -- Mon-Fri 8:30 am-5 pm * Information Centre -- Mon-Fri 9 am-5 pm, voice mail after hours * Library -- Mon-Fri 9 am-5 pm, reference services Mon-Fri 11 am-3 pm or by appointment * Archive -- Mon-Fri by appointment * closed statutory holidays
Areas Served Ontario
Boundaries Clinical services -- Greater Toronto Area * Information Centre and Provincial System Support Program -- Ontario
Eligibility See specific programs for details
Application No referral required for addiction assessment and treatment * inpatient and most outpatient services require referral from physician, hospital or community agency * adult referral form available online * call or visit website for information on specific programs and services
Languages English ; French - Information Centre ; Programs and services - interpretation and translation services available for French and other languages * multilingual resources available online
Fees Most fees covered by Ontario Health Insurance
Categories and Classification
Service Categories General Mental Health Information/Education ; Internet Information Resources ~ Mental Health Issues ; Medical Information Lines ~ Mental Health Issues ; Mental Health Facility Complaints ; Organizational Planning and Development Support ~ Mental Health Issues ; Psychiatric Hospitals ; Special Libraries ~ Addictions/Dependencies Issues ; Special Libraries ~ Mental Health Issues ; Substance Use Disorder Service Provider Complaints ; Telemedicine ~ General Psychiatry ~ Northern Canadian Residents

Agency Overview

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