Contact Information
Office Phone General Inquiries 310-2222 (no area code required)
Toll Free Phone 1-877-336-9090
Fax 416-626-0876
Website www.healthcareathome.ca/mh
Site Information
Located In Community Etobicoke Central
Address & Map
401 The West Mall, Ste 1001
Toronto, ON M9C 5J5
 
View Google Map
Intersection The West Mall and Burnhamthorpe Rd
Physical Access Wheelchair accessible -- call for details
Agency and Service Names
Alternate Name CCAC ; Community Care Access Centre ; MH CCAC
Former Name Etobicoke and York Community Care Access Centre (2007)
Agency Information
Legal Status (50) Non Profit ; (51) Registered Charity
Primary Executive Caroline Brereton, Chief Executive Officer
Description and Service Details
Description (Service) Arranges in-home or school-based health and social services, and placement in long term care homes * service coordination * information and referral for related community services

In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, nutritional counselling, personal support

Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families * 2 components * in-home health and personal support, services as listed above, with the addition of palliative care and respite care (caregiver relief) * school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school

Acquired brain injuries -- access to and coordination of services

Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers * such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based * also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services

Placement in long term care homes -- access for admission to long term care homes, or for transfer to facilities outside Toronto * does not include seniors apartments, retirement homes, or chronic care hospitals * subsidies for ward accommodation may be available -- apply directly to facility after placement

Short stay -- respite for caregivers * includes persons with Alzheimer Disease * Convalescent Care -- following surgery or illness * medical and therapeutic supportive care provided in a long term care facility

Crisis placements -- when support suddenly breaks down at home, person is placed wherever a bed is available, while awaiting placement in the facility of choice
Hours Mon-Sun 8:30 am-9 pm
Areas Served Etobicoke ; Etobicoke Central ; Etobicoke North ; Etobicoke South ; Halton Region ; Mississauga (City of)
Boundaries South Etobicoke, Halton Hills, Mississauga, Milton, Oakville, Georgetown
Eligibility Varies according to service * must have Ontario Health Insurance

In-home health and social services -- need for professional or support services in the community (home or school) that cannot be met on an outpatient basis * those needing service may include adults and children with any illness, seniors, persons with physical, psychiatric or developmental disabilities

Placement in long term care homes -- adults 18 years and older with care needs that can be met in a long-term care home, who need nursing care, assistance with activities of daily living or on-site supervision, while other caregiving and community services are insufficient
Application Call or visit website for information * home visit may be necessary to complete assessment 
 
Placement in long term care homes -- eligible applicants will be placed on waiting list of one to three homes in Ontario chosen by the applicant * applicants will not be placed without their consent * applicants may select individual facilities, but may not apply to them directly
Languages English ; French ; up to 42 other languages through staff or interpreters
Fees Free with Ontario Health Insurance
Categories and Classification
Service Categories Attendant Registries ; Case/Care Management ~ Brain Injuries ; Home Health Care ; Home Health Care ~ Convalescents ; Homemaker Assistance ; In Home Assistance Registries ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Nursing Facility Referrals ; Nutrition Assessment Services ~ Homebound ; Occupational Therapy ~ Homebound ; Palliative Care ~ Children and Youth With Disabilities/Health Conditions ; Personal Care ; Physical Therapy ~ Homebound ; Respite Care ; Respite Care ~ Children and Youth With Disabilities/Health Conditions ; Speech and Language Pathology ~ Homebound ; Student Disability Services

Agency Overview


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