IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

Contact Information
Office Phone General Inquiries 310-2222 (no area code required), 905-855-9090
Toll Free Phone 1-877-336-9090
Fax 905-855-8989
Agency Information
Description (Agency) Registered Charity
Legal Status (50) Non Profit
Description and Service Details
Description (Service) Arranges in-home or school-based health and social services, and placement in long term care homes * service coordination * information and referral for related community services

In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, nutritional counselling, personal support

Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families * 2 components * in-home health and personal support, services as listed above, with the addition of palliative care and respite care (caregiver relief) * school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school

Acquired brain injuries -- access to and coordination of services

Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers * such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based * also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services

Placement in long term care homes -- access for admission to long term care homes * does not include seniors apartments, retirement homes, or chronic care hospitals * subsidies for ward accommodation may be available -- apply directly to facility after placement

Short stay -- respite for caregivers * includes persons with Alzheimer Disease * Convalescent Care -- following surgery or illness * medical and therapeutic supportive care provided in a long term care facility

Crisis placements -- when support suddenly breaks down at home, person is placed wherever a bed is available, while awaiting placement in the facility of choice
Hours Mon-Sun 8:30 am-9 pm
Areas Served Etobicoke ; Etobicoke Central ; Etobicoke North ; Etobicoke South ; Halton Region ; Mississauga
Boundaries South Etobicoke, Halton Hills, Mississauga, Milton, Oakville, Georgetown
Eligibility Varies according to service * must have Ontario Health Insurance

In-home health and social services -- need for professional or support services in the community (home or school) that cannot be met on an outpatient basis * those needing service may include adults and children with any illness, seniors, persons with physical, psychiatric or developmental disabilities

Placement in long term care homes -- adults 18 years and older with care needs that can be met in a long-term care home, who need nursing care, assistance with activities of daily living or on-site supervision, while other caregiving and community services are insufficient
Application Call or visit website for information * home visit may be necessary to complete assessment 
Placement in long term care homes -- eligible applicants will be placed on waiting list of up to 5 facilities in Ontario chosen by the applicant * applicants will not be placed without their consent * applicants may select individual facilities, but may not apply to them directly
Languages English ; French ; up to 42 other languages through staff or interpreters
Fees Direct LHIN services covered by OHIP * fees may apply for some services
Site Information
Located In Community Etobicoke Central
Address & Map
401 The West Mall, Suite 1001
Toronto, ON M9C 5J5
View Google Map
Intersection The West Mall and Burnhamthorpe Rd
Physical Access Wheelchair accessible -- call for details
Categories and Classification
HCSD Main Heading Child / Family Services ; Disabilities ; Health Care ; Housing / Shelter ; Older Adults ; Palliative Care / Grief ; Youth
HCSD Sub Heading Advocacy for People with Disabilities ; Children with Disabilities ; Health & Physical Disabilities ; Health and Physical Disabilities ; Help to Find Housing ; Home and Community Care (formerly CCAC) ; Home Support ; Home Support Programs ; Hospice / Palliative Care ; Palliative Care ; Programs for Home Support ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Supportive Housing ; Youth with Disabilities
Service Categories Adult Out of Home Respite Care ; Attendant Registries ; Attendant Services for People With Disabilities ; Case/Care Management ~ Brain Injuries ; Case/Care Management ~ Older Adults ; Case/Care Management ~ People With Disabilities ; Children's In Home Respite Care ; Home Health Care ; Home Health Care ~ Youth ; Housing Search Assistance ~ Older Adults ; Housing Search Assistance ~ People With Disabilities ; In Home Assistance Registries ; Long Term Care Coordination Centres ; Long Term Care Options Counselling ; Long Term Care Resident Subsidies ; Nursing Facility Referrals ; Occupational Therapy ; Palliative Care ~ Youth ; Personal Care ; Physical Therapy ; Specialized Information and Referral ~ Health Issues ; Speech and Language Pathology ; Student Disability Services

Agency Overview

Similar Service(s)

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.