Retirement Homes Regulatory Authority
Record #: MET1993 | Last Full Update: 17 Dec 2018 |
Contact Information | |
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Office Phone | 416-440-3570 |
Toll Free Phone | 1-855-275-7472 ; 1-855-ASK-RHRA |
info@rhra.ca | |
Website | www.rhra.ca |
Agency Information | |
Legal Status | (50) Non Profit |
Primary Executive | Jay O'Neill, Chief Executive Officer and Registrar |
Description and Service Details | |
Description (Service) | COVID19 -- daily update of list of retirement homes with active or resolved COVID-19 outbreaks
www.rhra.ca/en/covid-19
Regulatory agency licenses retirement homes in Ontario * maintains public register of retirement homes * information and referral * educates retirement homes, consumers and the public about the Retirement Homes Act Receives and investigates complaints on behalf of retirement home residents -- improper or incompetent treatment or care * abuse or neglect * misuse or misappropriation of resident's money * unlawful conduct |
Hours | To report harm or risk of harm -- Mon-Fri 8 am-6 pm * licensing inquiries -- Mon-Fri 8:30 am-4:30 pm |
Areas Served | Ontario |
Boundaries | Ontario |
Eligibility | Open to all |
Application | Call, email, walk in or visit website * retirement home licensing application available online |
Languages | English ; French |
Fees | Application assessment fee may apply - call for information |
Site Information | |
Located In Community | Toronto Downtown Central |
Address & Map | |
Intersection | York St and Front St W |
Physical Access | Easy access to elevator |
Categories and Classification | |
HCSD Main Heading | Government / Legal ; Housing / Shelter |
HCSD Sub Heading | Consumer Protection / Complaints ; Help to Find Housing |
Service Categories | Adult Residential Facility Complaints ; Adult Residential Facility Licensing ; Government Consumer Protection Agencies ~ Housing Issues ; Health and Residential Facility Evaluation Information ; Housing Search Assistance ~ Older Adults |