Office of the Independent Police Review Director

Contact Information

Office Phone 416-246-7071
Toll Free Phone 1-877-411-4773
TTY Phone 1-877-414-4773
Fax 416-327-8332 ; toll free 1-877-415-4773
E-Mail OIPRD@ontario.ca
Website www.oiprd.on.ca

Agency Information

Legal Status (20) Regional Government

Description and Service Details

Description (Service) Independent oversight agency
  • receives, manages and oversees all public complaints about the conduct of a police officer or the policies and services of a police service in Ontario
  • complaints can be about regional and municipal police services or the Ontario Provincial Police (OPP) only
  • conducts systemic reviews of police services and audits of complaint services
  • outreach and education sessions with police and the public about the processes for making a complaint in the public complaints system
  • brochures available in French, Chinese, Filipino, Hindi, Punjabi, Russian, Tamil, Ukrainian, Urdu
Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Eligibility Members of the public with a complaint about a police officer or about a service provided or policy of a police service in Ontario
Application Complaint form available on website, complaints can be made in person, filed online, by mail, fax, email or at a local police service
Languages English; French
Fees None

Site Information

Located In Community Toronto
Address & Map
655 Bay St
10th Fl
Toronto, ON
Canada M7A 2T4
 
View Google Map
Intersection Bay St and Dundas St W
Mailing Address 655 Bay St 
10th Fl 
Toronto, ON 
Canada M7A 2T4
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features ; Barrier-free washroom including door and stall

Categories and Classification

HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Law Enforcement Complaints

Agency Overview


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