IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services

Office of the Independent Police Review Director

Contact Information
Office Phone 416-246-7071
Toll Free Phone 1-877-411-4773
TTY Phone 1-877-414-4773
Fax 416-327-8332 ; toll free 1-877-415-4773
E-Mail OIPRD@ontario.ca
Website www.oiprd.on.ca
Agency Information
Legal Status (20) Regional Government
Primary Executive Sylvana Capogreco, Interim Director
Description and Service Details
Description (Service) COVID-19 -- location is closed, no in-person services * all other service channels, including online, email, fax, mail and phone continue without any service interruptions * details about these services channels www.oiprd.on.ca/complaints/complaint-forms

----------------------------------------

Independent oversight agency * receives, manages and oversees all public complaints about the conduct of a police officer or the policies and services of a police service in Ontario * complaints can be about regional and municipal police services or the Ontario Provincial Police (OPP) only * conducts systemic reviews of police services and audits of complaint services * outreach and education sessions with police and the public about the processes for making a complaint in the public complaints system * brochures available in French, Chinese, Filipino, Hindi, Punjabi, Russian, Tamil, Ukrainian, Urdu
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Members of the public with a complaint about a police officer or about a service provided or policy of a police service in Ontario
Application Complaint form available on website * complaints can be made in person, filed online, by mail, fax, email or at a local police service
Languages English ; French
Site Information
Located In Community Toronto Downtown Central
Address & Map
655 Bay St, 10th Fl
Toronto, ON M7A 2T4
 
View Google Map
Intersection Bay St and Dundas St W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator ; Elevator with braille and voice/tone features ; Barrier-free washroom including door and stall
Categories and Classification
HCSD Main Heading Government / Legal
HCSD Sub Heading Consumer Protection / Complaints
Service Categories Law Enforcement Complaints

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.