Psychiatric Patient Advocate Office

Site: Toronto Office

Record #: MET1300
Last Full Update: 06 Jun 2019

Contact Information

Office Phone 416-327-7000
Toll Free Phone 1-800-578-2343
Fax 416-327-7008
E-Mail ppao.moh@ontario.ca
Website www.ontario.ca/page/psychiatric-patient-advocate-office
Primary Contact Melroy Borges, Executive Assistant; Phone: 416-327-4548; Email: melroy.borges@ontario.ca

Agency Information

Legal Status (50) Non Profit

Description and Service Details

Description (Service) Administers and coordinates advocacy and rights advice services * public information * systemic advocacy * information and referral for those ineligible for the service * literature in English and French

Visit website for list of locations in Ontario
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Patients admitted to designated hospitals that have a mental health unit (Schedule 1) * also clients living in the community who are placed on a community treatment order and their substitute decision makers, if any

Residency Requirements: Ontario
Application Self or professional referral -- call for information
Languages Other - Translation and interpretation may be arranged for other languages
Fees None

Site Information

Located In Community Toronto
Address & Map
North American Life Tower, 5700 Yonge St
5th Fl
Toronto, ON
Canada M2M 4K5
Intersection Yonge St and Finch Ave W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator - braille features ; Barrier-free washroom including door and stall ; Also accessible via Finch subway station

Categories and Classification

HCSD Main Heading Disabilities ; Government / Legal
HCSD Sub Heading Advocacy for People with Disabilities ; Community Legal Services ; Consumer Protection / Complaints
Service Categories Mental Health Facility Complaints ; Patient Rights Assistance ~ Mental Illness/Emotional Disabilities ; Protection and Advocacy for Individuals with Disabilities ~ Mental Illness/Emotional Disabilities ; System Advocacy ~ Mental Health Issues

Agency Overview