Social Benefits Tribunal

Contact Information
Office Phone 416-326-0978
Toll Free Phone 1-800-753-3895
Fax 416-326-5135
Site Information
Located In Community Toronto Downtown Central
Address & Map
655 Bay St, 14th Fl
Toronto, ON M7A 2A3
View Google Map
Intersection Bay St and Gerrard St W
Physical Access Wheelchair accessible building including main entrance and barrier free washrooms
Agency and Service Names
Alternate Name General Welfare Assistance ; GWA ; ODSP ; Ontario Disability Support Program ; Ontario Works ; OW ; Social Justice Tribunals Ontario ; Welfare Appeal Board
Former Name Ontario. Ministry of Community and Social Services. Social Assistance Review Board (2001) ; Ontario. Ministry of Community and Social Services. Social Benefits Tribunal (2011) ; Ontario. Ministry of Community, Family and Children's Services. Social Benefits Tribunal (2003)
Agency Information
Legal Status (30) Provincial Government
Primary Executive Alexandra Alvarado-Bowen, Registrar
Description and Service Details
Description (Service) Hears appeals on decisions affecting eligibility or amount of assistance or benefits under the Ontario Works Act (1997) and the Ontario Disability Support Program Act (1997) * also hears appeals on assistance being reduced to collect overpayments * operates at arm's length from the Ministry of Community and Social Services * under auspices of Social Justice Tribunals Ontario
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Application Request an internal review from the office that made the original decision * submit Appeal Form within 30 days of receiving the internal review decision
Languages English ; French ; Interpreters/translators available for other languages at hearings by prior arrangement
Categories and Classification
Service Categories Provincial/Territorial Social Assistance Programs Appeals/Complaints ; Social Assistance Disability Programs Appeals/Complaints

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