Ombudsman Ontario

Contact Information
Office Phone 416-586-3300
Toll Free Phone 1-800-263-1830
TTY Phone 1-866-411-4211
Fax 416-586-3485
E-Mail info@ombudsman.on.ca
Website www.ombudsman.on.ca
Primary Contact Dean Morra, Administrative Assistant, Communications; Phone: 416-586-3353; Email: dmorra@ombudsman.on.ca
Site Information
Located In Community Toronto Downtown Central
Address & Map
Bell Trinity Square
483 Bay St, 10th Fl, South Tower
Toronto, ON M5G 2C9
 
View Google Map
Intersection Bay St and Queen St W
Physical Access Wheelchair accessible, including main entrance and washrooms
Agency and Service Names
Alternate Name André Marin ; Ontario Ombudsman
Former Name Ontario. Office of the Ombudsman (2003)
Agency Information
Legal Status (30) Provincial Government
Primary Executive Barbara Finlay, Interim Ombudsman
Description and Service Details
Description (Service) Confidential investigation of public complaints about Ontario government services that could not be resolved through regular complaints procedures * includes provincial ministries, Crown corporations, tribunals, agencies, boards and commissions * Ontario universities and school boards * municipalities (excluding matters covered by the Office of the Ombudsman, City of Toronto -- see separate entry) * cannot deal with matters regarding federal governments, courts, judges, hospitals, long-term care homes or the private sector

Operates as an office of the provincial legislature, independent of the government and political parties
Hours Mon-Fri 9 am-4:30 pm
Areas Served Ontario
Application Complaints can be made in writing, in person, by telephone, Internet, TTY or fax * appointment recommended for in-person complaints
Languages English ; French ; interpreter service available for most languages
Fees None
Categories and Classification
Service Categories Government Complaints/Government Ombudsman Offices

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