Ontario. Ministry of Community and Social Services. Family Responsibility Office

Contact Information
Office Phone Inquiry line 416-326-1817 ; Automated line 416-326-1818
Toll Free Phone Automated line 1-800-267-7263 ; Outside 416 area 1-800-267-4330
TTY Phone 416-240-2414 ; 1-866-545-0083
Fax 416-240-2401
Website www.ontario.ca/FRO
Site Information
Located In Community North York West
Address & Map
1201 Wilson Ave, Bldg B, 7th Fl
Toronto, ON M3M 1J8
 
View Google Map
Intersection Keele St and Wilson Ave
Mailing Address PO Box 200 
Stn A 
Oshawa, ON L1H 0C5
Physical Access Not Applicable
Agency and Service Names
Alternate Name FRO ; goodparentspay.com ; MCSS ; Ministry of Community and Social Services ; Ontario. Family Responsibility Office
Former Name Ontario. Ministry of Community, Family and Children's Services. Family Responsibility Office (2003) ; Ontario. Ministry of the Attorney General. Family Support Plan (1997)
Agency Information
Legal Status (30) Provincial Government
Primary Executive Jeff Butler, Acting Assistant Deputy Minister
Description and Service Details
Description (Service) Enforcement of new or revised court orders or domestic contract/agreements * action taken includes garnishment of wages, collection of income tax refunds and Employment Insurance (EI) benefits, seizure of assets including 50% of joint bank accounts, suspension of drivers licences, seizure of lottery winnings, suspension of passports and credit bureau reporting

Consenting parents may opt out of enforcement program and deal directly with one another * does not deal with child access or visitation issues * custody and access -- see separate entry Ontario Ministry of the Attorney General, Court Services Division (Toronto Region)

www.goodparentspay.com -- posts information regarding parents registered with the Family Responsibility Office who have not made their support payments and cannot be found
Hours Mon-Fri 8 am-5 pm * automated information -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Parties that have a support order or domestic contract that is filed with the Ontario Courts
Application Submit completed filing package, court orders or separation agreement * separation agreement must first be filed with a family court * no walk in service
Languages English ; French
Categories and Classification
Service Categories Alimony Assistance ; Child Support Assistance/Enforcement ; Provincial Government Information Lines ~ Divorce/Custody/Support Issues

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