Effective April 8, 2021, the Provincial government has declared a state of emergency and issued a province-wide stay-at-home order.

Services and hours listed on this page may be impacted in response to increased restrictions. Please contact organizations and programs listed here prior to visiting in person in order to receive the most up to date information on services.

Landlord and Tenant Board

Memos and Bulletins
Public Comments Effective January 1, 2020 -- rent increase guideline for 2020 is 2.2%
Contact Information
Office Phone 416-645-8080
Toll Free Phone 1-888-332-3234
TTY Phone Bell Relay Service 1-800-855-0511
E-Mail ltb@ontario.ca
Website www.sjto.gov.on.ca/ltb
Agency Information
Description (Agency) Adjudicative tribunal under auspices of Social Justice Tribunals Ontario
Legal Status (30) Provincial Government
Primary Executive Kim Bugby, Associate Chair (Acting)
Description and Service Details
Description (Service) COVID19 -- services continue but in-person meetings suspended, email contact preferred, www.sjto.gov.on.ca/ltb/covid-19/

Adjudicative tribunal under auspices of Social Justice Tribunals Ontario * informs landlords and tenants about their rights and responsibilities under the Residential Tenancies Act * provides balanced and timely dispute resolution in accordance with the law * handles eviction applications filed by non-profit housing cooperatives

Rent increase guideline for 2020 is 2.2%

Rent increase guideline for 2019 is 1.8%

See separate entries for location of local offices
Hours Mon-Fri 8:30 am-5 pm * closed holidays * automated information Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Landlords and tenants
Application Information and application forms available from offices or download from website * applications may be filed online, by mail, by fax, at offices and may also be filed at some Service Ontario locations
Languages English ; French
Fees Application fees for landlords and tenants vary for different services * fee may be waived for eligible applicants
Site Information
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
View Google Map
Physical Access Not Applicable

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