ServiceOntario
Site: Office of the Registrar General
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PDF (New Window)| Record #: MET0832 | Last Full Update: 20 Jan 2020 |
| Contact Information | |
|---|---|
| Office Phone | 416-325-8305 |
| Toll Free Phone | Ontario-wide 1-800-461-2156 |
| TTY Phone | Ontario-wide 1-800-268-7095 |
| Fax | 1-807-343-7459 |
| Website | www.ontario.ca/page/official-government-id-and-certificates |
| Agency Information | |
| Legal Status | (30) Provincial Government |
| Description and Service Details | |
| Description (Service) | Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- for details
CLICK HERE Complete your transactions online where possible Issues certificates for births, deaths, marriages and adoptions that occurred in Ontario ; administers name changes ; registers clergy, judges and others authorized to perform marriages For information on obtaining or replacing an Ontario birth certificate CLICK HERE For information on adoption records and registration CLICK HERE For information on getting married, and documentation required for marriage licences and marriage certificates CLICK HERE For information on obtaining a death certificate CLICK HERE |
| Hours | ServiceOntario counter and telephone contact centre Mon-Fri 8:30 am-5 pm |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | Open to all |
| Application | Regular service Mail, courier or fax applications to Thunder Bay office -- 6-8 weeks Online certificate application -- 15 business days plus shipping time Fast service -- some restrictions apply ; call or visit website for details Online premium service -- 5 business days ; $55 surcharge In person applications -- 2 business days plus shipping time (emergency service) ; proof of urgency required ; $55 surcharge Statement of Live Birth -- download application 5-in-1 Newborn Bundle -- register birth and apply for birth certificate, Social Insurance Number and Canada and Ontario child benefits all at once ; also, referral to an Education Savings Plan provider ; must apply online |
| Languages | English ; French |
| Fees | Vary based on type of document or service requested ; name change due to marriage free if within 90 days |
| Site Information | |
| Located In Community | North York Central |
| Address & Map | |
| Intersection | Yonge St and Sheppard Ave E |
| Mailing Address | PO Box 4600 Ontario Government Building 189 Red River Rd, 3rd Flr Thunder Bay, ON P7B 6L8 |
| Physical Access | Wheelchair accessible building including main entrance and barrier free washrooms |
| Categories and Classification | |
| HCSD Main Heading | Government / Legal |
| HCSD Sub Heading | Community Legal Services ; ID (Identification) |
| Service Categories | Adoption Records ; Birth Certificates ; Death Related Records/Permits ; Marriage Certificates ; Name Change Assistance |