Contact Information
Office Phone 416-322-4950
TTY Phone 416-322-1498
Fax 416-322-8084
Primary Contact Peggy Ho, Senior Coordinator, Finance and Administration; Phone: 416-322-4950 ext 223; Email:
Alternate Contact Eta Woldeab, Associate Executive Director; Phone: 416-322-4950 ext 224; Email:
Site Information
Located In Community Toronto Downtown North
Address & Map
110 Eglinton Ave W, Suite 200
Toronto, ON M4R 1A3
View Google Map
Intersection Yonge St and Eglinton Ave W
Physical Access Wheelchair accessible building including main entrance and barrier free second floor washroom * street parking close to entrance
Agency and Service Names
Alternate Name HT2 ; Newcomer Settlement Program ; NSP ; Positive Spaces Initiative ; PositiveSpaces ;
Former Name Ontario Council of Agencies Serving Immigrants (2012)
Agency Information
Legal Status (50) Non Profit ; (51) Registered Charity
Primary Executive Debbie Douglas, Executive Director; Phone: 416-322-4950 ext 229; Email:
Funding United Way
Description and Service Details
Description (Service) Ontario Council of Agencies Serving Immigrants -- umbrella organization of community agencies that serve immigrants and refugees * coordinates response to sector concerns * liaison and advice to government on policies affecting immigrants * professional development and training * information exchange and coordination among member agencies * publications

Immigrant and Refugee Communities, Neighbours, Friends & Families, -- Ontario-wide campaign to raise awareness about the signs of woman abuse and to promote bystander intervention

Positive Spaces Initiative, -- website with information and resources to help agencies better serve LGBTQ newcomers (lesbian, gay, bisexual, transgender or queer)
Hours Mon-Fri 9 am-5 pm * July-August -- Mon-Thu 9 am-5 pm, Fri 9 am-1 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Community agencies
Application Application package available on website
Languages English ; French ; Chinese (Cantonese)
Fees Annual membership fee based on organization's budget -- $100 to $2000
Categories and Classification
Service Categories Internet Information Resources ~ Gay/Lesbian/Bisexual/Transgender Issues ~ Immigration Issues ; Issue Advocacy ~ Immigration Issues ; Planning/Coordinating/Advisory Groups ~ Immigration Issues ; Professional Skills Development Support ~ Immigration Issues ; Spouse/Intimate Partner Abuse Prevention ~ Immigrants/Refugees

Agency Overview

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