OmbudService for Life & Health Insurance

Contact Information
Toll Free Phone 1-888-295-8112
TTY Phone 1-800-855-0511
Fax 416-777-9750
Primary Contact Andrea Zviedris, Communications Manager; Phone: 416-777-2962; Email:
Site Information
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
View Google Map
Mailing Address Box 7 
401 Bay St 
Toronto, ON M5H 2Y4
Physical Access Not Applicable
Agency and Service Names
Alternate Name OLHI ; OmbudService for Life and Health Insurance
Former Name Canadian Life and Health Insurance Association. Consumer Assistance Centre (2006) ; Canadian Life and Health Insurance Association. Information Centre (1998) ; Canadian Life and Health Insurance OmbudService (2009)
Legal Name Canadian Life and Health Insurance OmbudService
Agency Information
Legal Status (50) Non Profit
Primary Executive Holly E Nicholson, Executive Director and General Counsel
Description and Service Details
Description (Service) Inquiries and complaints resolution for consumers of life and health insurance products and services including disability, employment health benefits, travel, and insurance investment products * online insurance finder tool * policy search assistance may be available in locating lost Canadian policies of deceased persons 3 months to 2 years following death -- call or visit website for details * consumer publications
Hours Mon-Fri 9 am-5 pm
Areas Served Canada
Boundaries Canada
Application Call or visit website
Languages English ; French
Fees None
Categories and Classification
Service Categories Consumer Education ~ Insurance Issues ; Directory/Resource List Publication ~ Insurance Issues ; Insurance Complaints

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