IMPORTANT NOTE: On Jan 12, 2021, the Ontario Government declared a State of Emergency and issued a stay-at-home order, which came into effect Jan 14, 2021 and will last until at least Feb 11, 2021

Services listed below may be impacted in response to increased restrictions. Please contact agencies or programs listed here prior to visiting in person in order to receive up to date information on services

Canadian Hearing Services

Site: Toronto Regional Office

Service: Canadian Hearing Services

Memos and Bulletins
Public Comments Formerly known as Canadian Hearing Society
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone 1-877-215-9530
Fax 1-833-203-4422
E-Mail info@chs.ca
Website www.chs.ca
Primary Contact Wayne King, Employment Services
Alternate Contact Crystal O'Hearn, Counselling Services
Agency Information
Description (Agency) Registered Charity
Legal Status (50) Non Profit
Funding Regional / Municipal - Community Service Partnerships (CSP) ; United Way - United Way Greater Toronto
Description and Service Details
Description (Service) COVID19 -- Offices closed until further notice * hearing aid clinics open by appointment only * core services offered virtually, visit virtual services * continuing to provide emergency support services * Emergency Interpreting Services 1-866-518-0000, TTY 1-877-215-9530, urgent@chs.ca, SMS/Text 416-712-6637 (charges may apply) * Deaf-Blind Intervening Services 1-866-518-0000, TTY 1-877-215-9530, Allan Wareham awareham@chs.ca

Multiservice agency for adults who are deaf, deafened, or hard of hearing * audiology and speech-language pathology * communication devices * hearing aid services * hearing tests * support for coping with hearing loss * American Sign Language (ASL) classes for individuals and businesses

Ontario Interpreter Services -- professional ASL interpreters for medical, legal, business, employment, social and government services

Emergency Interpreter Services -- sign language interpreters for health or mental health emergencies

CONNECT Counselling Services -- counselling for children, youth, adults who are culturally deaf, oral deaf, deafened, hard-of-hearing and their families: counselling around mental health issues, addiction, relationships, domestic violence, or other serious challenges

General Support Services -- support for culturally deaf, oral deaf, deafened, and hard-of-hearing people to help people overcome language and cultural barriers in everyday living situations: case management, referrals, supportive counselling, consumer advocacy, short-term intervention

Hearing Care Counselling -- support for hard-of-hearing adults 55+ who are having difficulty with hearing loss, or younger adults with other disabilities as well as hearing loss, requiring home-based services: home visits, education, counselling, communication devices

Educational Support Services -- note takers, sign language interpreters and assistive devices for part time postsecondary students

Also site for head office
Hours COVID19 -- no walk-in service

Mon-Fri 9 am-5 pm * Ontario Interpreter Services -- Mon-Thu 8 pm-8 pm, Fri 8 am-5 pm * Emergency Interpreter Services -- Mon-Sun 24 hours * Counselling Services Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Steeles Ave (north) to Lake Ontario (south), Hwy 427/Etobicoke Creek (west) to Rouge River (east)
Eligibility Varies by program
Application Contact organization for service
Languages English ; French ; American Sign Language (ASL) ; Other languages may be available
Fees None - no fees for Counselling Services ; Vary for different services
Site Information
Located In Community Toronto Downtown North
Address & Map
271 Spadina Rd
Toronto, ON M5R 2V3
 
View Google Map
Intersection Spadina Rd and Davenport Rd
Physical Access Easy access to elevator ; Barrier-free washroom including door and stall ; Wheelchair accessible building including main entrance ; Designated parking in underground parking lot close to elevators
Categories and Classification
HCSD Main Heading Arts / Culture ; Child / Family Services ; Disabilities ; Health Care ; Newcomers ; Youth
HCSD Sub Heading Assistive Devices ; Children with Disabilities ; Disability Associations ; Health & Physical Disabilities ; Health and Physical Disabilities ; Interpretation / Translation ; Language Instruction ; Resources for Children with Disabilities ; Resources for Youth with Disabilities ; Youth with Disabilities
Service Categories Audiological Evaluations ; Disability Associations ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Hearing Augmentation Aids ; Hearing Augmentation Aids ~ College/University Students ; Interpretation/Translation ~ Hearing Loss ; Sign Language Instruction ; Specialized Telecommunications Equipment ; Speech and Language Pathology ~ Hearing Loss ; Student Disability Services ~ Hearing Loss

Agency Overview

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