Canada. Immigration, Refugees and Citizenship Canada

Site: Citizenship and Immigration Centre

Contact Information
Toll Free Phone General Information 1-888-242-2100
TTY Phone 1-888-576-8502
Site Information
Located In Community Toronto Downtown North
Address & Map
Toronto, ON
View Google Map
Mailing Address Regional Office 
55 St Clair Ave E, Ste 200 
Toronto, ON M4T 1L8
Physical Access Not Applicable
Agency and Service Names
Alternate Name Canada. Citizenship Centre ; Canada. Citizenship Office ; Canada. Immigration Centre ; Canada. Immigration Office ; CIC ; Citizenship Court ; IFH ; Interim Federal Health Program ; IRCC ; Maple Leaf Card ; National ID Card ; National Identification Card ; Permanent Resident Card ; PR Card
Former Name Canada. Citizenship and Immigration Canada (2015)
Agency Information
Legal Status (40) Federal Government
Description and Service Details
Description (Service) Information, application forms and assistance on citizenship and immigration programs, including Permanent Resident Card

Administers Interim Federal Health Program -- ensures health services for refugees, protected persons and refugee claimants not yet covered by provincial health care

Report suspected citizenship fraud -- call the General Information number and follow the options, or email

Report suspicious immigration activity -- call the Canada Border Services Agency Border Watch Toll-free Line at 1-888-502-9060

Refugee claims -- forms available on website must be completed and taken in person to 5343 Dundas St W, Monday-Friday 8 am-4 pm

For any application, appointments may be offered at 55 St Clair Ave E, Ste 200, Toronto or at 200 Town Centre Court, Ste 370, Scarborough, or at 5343 Dundas St W, Ste 105, Etobicoke
Hours Call Centre -- staffed Mon-Fri 8 am-4 pm * automated information and to check application status Mon-Sun 24 hours
Areas Served Durham Region ; Halton Region ; Peel Region ; Toronto ; York Region
Boundaries Greater Toronto Area
Application No walk-in service * call, write or visit website for application kits and instructions * completed forms should be mailed to the address listed on the kit * status of filed application available via website
Languages English ; French
Fees Vary for different services * online payment available for some services
Categories and Classification
Service Categories Citizenship Application Assistance ; Citizenship Application Forms ; Federal Government Information Lines ~ Immigration Issues ; Immigration Application Forms ; Permanent Resident Cards ; Refugee Health Insurance

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