Bell Canada Accessibility Services Centre

Contact Information
Toll Free Phone 1-800-268-9243
TTY Phone 1-800-268-9242
Primary Contact Denise Franc, Supervisor
Site Information
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
View Google Map
Mailing Address PO Box 8787 
Stn A 
Montreal, QC H3C 4R5
Physical Access Not Applicable
Agency and Service Names
Alternate Name Bell IP Relay Service
Former Name Bell Canada. Telecommunication Centre for Special Needs (1999)
Agency Information
Legal Status (60) Commercial
Description and Service Details
Description (Service) Information on equipment and services for persons with disabilities

Bell Relay Service -- 1-800-855-0511 (voice users) or 711 (TTY users) * operator facilitates calls between users of TTY and voice * Bell IP Relay Service -- operator connects IP Relay users and voice users online through Bell IP relay portal
Hours Office -- Mon-Fri 8:30 am-5 pm * Bell Relay and IP Relay -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Persons with disabilities * Bell Relay and IP Relay -- persons who are deaf, hard of hearing or have speech disabilities * must be Bell home phone subscriber for IP Relay service
Languages English ; French
Fees Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available
Categories and Classification
Service Categories Specialized Telecommunications Equipment

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