Public Works, Transit Division

Site: Hamilton - 235 Birch Ave - DARTS

Service: DARTS

Contact Information
Office Phone 905-529-1717 * ATS Reservations 905-529-1212
Fax 905-546-3255
Alternate Contact Marjorie Wahlman, Supervisor, Quality Assurance; Phone: 905-529-1717 ext 3851; Email:
Agency Information
Legal Status (51) Registered Charity
Description and Service Details
Description (Service) Provides door-to-door transportation service to individuals who are unable to use regular public transit due to a disability. Participants must first register with Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). Employs wheelchair accessible buses, vans, MVs, and contracted taxi services when appropriate and works under contract to ATS.
Hours Office: Mon-Fri 5am-2am, Sat 6am-2am, Sun 6am-12:30am * ATS reservations: Mon-Sat 8:30am-2am, Sun 8:30am-12:30pm
Areas Served Hamilton (City of)
Eligibility persons with disabilities who are unable to access regular transit service * pre-registration is required * available to qualified residents of other municipalities while they are visiting Hamilton
Application To register, complete an application form and have it signed by a doctor. Applications can be found on the Accessible Transportation Services website, or call 905-529-1212. To reserve a ride, call up to 7 days in advance. To register for Interactive Voice Response (IVR) and ATS Web contact ATS at 905-528-4200 ext 1830.
Languages English
Fees Service - Seniors: $18/ten-ticket book * In-city charter: $90/hour, 1 hour minimum
Site Information
Located In Community Hamilton
Address & Map
235 Birch Ave
Hamilton, ON L8L 0B7
View Google Map
Intersection Sherman Ave N and Burlington St E
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Older Adults ; Transportation
HCSD Sub Heading Disability Transportation ; Seniors Transportation ; Transportation for Older Adults ; Transportation for People with Disabilities
Service Categories Disability Related Transportation ; General Paratransit/Community Ride Programs

Agency Overview

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