University of Guelph

Site: Ontario Veterinary College

Service: Pet Loss Support Hotline

Contact Information
Office Phone 519-824-4120 ext 53694 * answering service available
Crisis Phone Contact a local crisis support line or call Here 24/7 at 1-844-437-3247
Site Information
Site Location Guelph-University of Guelph
Located In Community Guelph
Address & Map
University of Guelph - Ontario Veterinary College
Guelph, ON N1G 2W1
View MapQuest Map
Intersection Gordon St and College Ave
Physical Access Not Applicable - phone service only
Agency and Service Names
Alternate Name OVC ; PLSH
Agency Information
Legal Status (50) Non Profit
Established 2001
Funding Donations - and sponsorship
Description and Service Details
Description (Service) Telephone support service that listens to pet owners' feelings and concerns surrounding the loss of a pet and provides emotional support and resource information * line answered by University of Guelph students trained to listen and support callers experiencing grief * information resources for veterinarians, pet owners and concerned friends and relatives of pet owners regarding pet loss, euthanasia and memorialization of pets 
**NOTE: Phone line volunteers are not licensed veterinarians, professional counselors or psychologists and cannot answer medical questions. Phone numbers for crisis intervention are provided on the answering message.
Hours Hours vary - no regular weekly hours * messages checked daily and phone calls returned usually within 72 hours
Areas Served Central Ontario
Eligibility Pet owners experiencing pet bereavement, impending loss, or dealing with a pet's illness; relatives and concerned friends; veterinary staff
Application Call for assistance or leave message
Languages English
Fees None
Categories and Classification
Service Categories Bereavement Counselling ~ Animal/Pet Issues ; Talklines/Warmlines

Agency Overview

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