Memos and Bulletins
Public Comments Capability Support Services partners with Thrive Group for administrative support
Contact Information
Office Phone 289-408-8000
Fax 905-383-7112
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Primary Contact Ellen McCarrol, Financial and Administrative Assistant, Thrive Group; Phone: 289-309-8477 ext 527
Email Form
Agency Information
Description (Agency) Funded by the Ontario Ministry of Health and Long-Term Care to provide quality attendant services to seniors and individuals with a physical disability * also provides personal support services on a fee-for-service basis
Legal Status (50) Non Profit
Established 1976
Primary Executive Steve Sherrer, Chief Executive Officer, Thrive Group; Phone: 289-309-8477 ext 561; Email:
Funding Regional / Municipal ; Provincial - Ministry of Health and Long-Term Care ; also provides personal support services on a fee-for-service basis
Elections June
Description and Service Details
Description (Service) Services include: 
* operates Carey House facility in Burlington for people with disabilities (see separate listing here
* provides supportive services to Aldershot Village Residence (Burlington), Maple Grove Place (Dunnville) and Helen Homes (Hamilton) 
* provides attendant outreach services in clients' homes, schools or workplaces 
* partners with CNIB to provide VIS-Able program for people with visual disabilities (see separate listing here
* also provides personal support services on a fee-for-service basis 
* Personal Support Worker (PSW)  
Staffing hours:  
* shifts 24/7 
Homemaker assistance:  
* shopping  
* in home meal preparation  
* light housekeeping  
Personal Care:  
* personal hygiene  
* dressing  
* mobility  
* transfers/seating  
* toileting  
* changing beds  
* nutrition/food preparation  
* cueing  
* reminding  
* directing activities of daily living
Hours Office Mon-Fri 9 am-5 pm 
Service Mon-Sun 24 hours
Areas Served Burlington ; Dunnville ; Hamilton (City of)
Eligibility Ages: 16 year(s) and up 
Adults with a physical disability and seniors who are able to direct, or learn to direct, their own care
Application Self or family/caregiver/medical referral
Languages English
Fees Service - support services hired on fee-for-service basis ; None - for OHIP-funded support services
Site Information
Located In Community Burlington
Address & Map
565 Sanatorium Rd, Suite 205
Hamilton, ON L9C 7N4
View Google Map
Intersection Sanatorium Rd and Redfern Ave
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Health Care ; Older Adults
HCSD Sub Heading Home Support ; Home Support Programs ; Programs for Home Support
Service Categories Attendant Services for People With Disabilities ~ Physical Disabilities ; Errand Running/Shopping Assistance ~ Older Adults ; Errand Running/Shopping Assistance ~ Physical Disabilities ; Homemaker Assistance ~ Older Adults ; Homemaker Assistance ~ Physical Disabilities ; In Home Meal Preparation ~ Older Adults ; In Home Meal Preparation ~ Physical Disabilities ; Personal Care ~ Older Adults ; Personal Care ~ Physical Disabilities

Agency Overview

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