Better Business Bureau of Central Ontario

Contact Information
Office Phone 1-519-579-3080
Toll Free Phone 1-800-459-8875
Fax 1-519-570-0072
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Site Information
Located In Community Kitchener
Address & Map
30 Duke St W, Suite 903
Kitchener, ON N2H 3W5
View Google Map
Intersection Queen St N and Duke St
Physical Access Fully Accessible
Agency and Service Names
Alternate Name BBB
Former Name Better Business Bureau of Mid-Western and Central Ontario (2016)
Agency Information
Description (Agency) The Better Business Bureau (BBB) mandate is to protect consumers and businesses in the communities they serve, and promote an ethical marketplace.
Legal Status (50) Non Profit
Primary Executive Ric Borski, President and Chief Executive Officer
Funding Fees
Description and Service Details
Description (Service) Serves both consumers and businesses from the Kitchener-Waterloo area through to and including the entire GTA.  
* free online and phone inquiries for consumers about a business or charity's rating and whether it has been the subject of complaints (ratings also include businesses and charities that are not members of the Better Business Bureau) 
* addresses consumer complaints about businesses and charities 
* online directory of businesses and charities accredited by Better Business Bureau 
* online resource library of tips regarding security and scams
Hours Mon-Fri 8:30 am 4:30 pm * phone inquiries 9 am-2 pm 
Summer Schedule: Mon-Thu 8:30 am-4:30 pm, Fri 8:30 am-3 pm 
Closed Statutory holidays
Areas Served Brant County ; Durham Region ; Halton Region ; Hamilton (City of) ; Kitchener ; Niagara Region ; Peel Region ; York Region
Eligibility For accreditation must meet Better Business Bureau standards, see website for details
Application Not applicable for the public * Business should contact for membership information
Languages English
Fees Membership - for member businesses, firms and/or corporations ; None - for services to the public
Categories and Classification
Service Categories Better Business Bureaus

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