Memos and Bulletins
Public Comments For Canada Revenue Agency filing due dates see here 
Where to get tax forms: online, at postal outlets, at Service Canada, or call 1-800-959-8281
Contact Information
Toll Free Phone Canada Revenue Agency general income tax inquiries 1-800-959-8281
Agency Information
Legal Status (40) Federal Government
Description and Service Details
Description (Service) 2019 clinics are still being organized, information will be added to this record as it becomes available  
Canada Revenue Agency (CRA) Community Volunteer Income Tax Program (CVITP) free tax clinics will be held in March and April 2019 (for 2018 tax year)  
* for those with simple tax situations and modest income (for details see 'Eligibility' below)  
* for what to bring, see 'Application' below  
* use contact information below only to ask about times/location or make appointments (for questions about eligibility or other tax questions contact CRA 1-800-959-8281)  
By appointment: 
Drop-off and pick-up: 
Office of Karina Gould, MP, Burlington Centre (formerly Burlington Mall), 777 Guelph Line, Suite 209  
* Mar 5-Apr25: Tue 10 am-2 pm * Wed 1 pm-4 pm * Thu 10 am-2 pm 
* drop off documents during clinic hours only (volunteers must be present) 
* current year and prior year returns 
Walk-in (tax return done while you wait):  
Burlington Public Library, Aldershot Branch, 550 Plains Rd E 
* Thursdays, Apr 11 and 25: 5 pm-7 pm * Thursday, Apr 18: 1 pm-4 pm 
* current year and prior year returns 
Burlington Public Library, Central Branch, 2331 New St, Centennial Hall  
* Mondays, Mar 4-Apr 29: 9:30 am-3 pm  
* clinics are likely to be less busy after 10 am, when initial rush is over  
* note there is no indoor waiting space at Central Library prior to 9 am 
* current year and prior year returns 
For questions about your return after clinics are over, see 'Important Notes' below 
Canada Revenue Agency can provide some help and answer questions by phone, Toll-free 1-800-959-8281 
Links2Care (Georgetown office) provides year-round tax filing assistance for people with low income 
* contact Brenda at Links2Care 1-866-920-6502 
* do not need to be existing Links2Care client or live in Georgetown 
* can back file returns for up to 10 years (paper filing) at the Georgetown office only  
* electronic filing service is available for current year only by dropping off tax information to Oakville office 
Only CRA-certified software may be used, see list here 
* some may allow free use by those with lower net incomes, students and/or first-time tax filers  
* some may allow you to file for previous years 
* tax clinic gives you a 1-page summary while you are there, which you should keep (no 'full return' can be printed) 
* after CRA reviews your return, it will mail you a Notice of Assessment which you should keep 
* tax clinic cannot access your information after return is filed, for all tax problems call Canada Revenue Agency 1-800-959-8281 
* if you lose your 1-page summary and need proof of income, you may be able to use Notice of Assessment (Note: for housing applications HATCH actually prefers the Notice of Assessment) 
If your lose your Notice of Assessment, you can get a replacement by: 
* calling Canada Revenue Agency 1-800-959-8281 (takes about 2 weeks)  
* going online to My Account to view and print notices of assessment and reassessment that were issued after February 9, 2015 and view and print detailed summaries of notices of assessment or reassessment issued between 2004 and February 9, 2015  
* using the mobile application MyCRA to view notices of assessment and reassessment for the current year and up to three prior years (only those processed after February 9, 2015 are available for viewing here)
Hours Call for information
Dates Volunteer Clinics: Mar-Apr
Areas Served Burlington
Eligibility For people with modest income and simple tax situation only, low income guidelines may change each year  
* in general, low income guidelines are about $35,000 for individuals, $45,000 for couples, and varying levels for families, based on number of children 
* for more information see here, or call Canada Revenue Agency 1-800-959-8281 
Clinics do not complete returns for tax situations involving any of the following: 
* self-employed or have employment expenses 
* business or rental income and expenses 
* capital gains or losses 
* filed for bankruptcy 
* tax return for a deceased person
Application What to bring to tax clinics: all tax forms, last year's Notice of Assessment from Canada Revenue Agency, rent/property tax receipts, and medical receipts if over 3% of income 
To volunteer as an individual see here, for community organizations offering space see here
Languages English
Fees None
Site Information
Located In Community Burlington
Physical Access Unknown - may vary by location, call hosting organization to inquire
Categories and Classification
HCSD Main Heading Topic Guides
HCSD Sub Heading Special Topics
Service Categories Tax Preparation Assistance

Agency Overview

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