Ontario. ServiceOntario

Site: Burlington - East Service Counter

Memos and Bulletins
Public Comments <Some driver and vehicle functions are not accessed through Service Ontario: 
* New drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here 
* Drivers 80 and older, see Senior Driver Renewal Program here  
* International Driver's Permit, see Canadian Automobile Association here 
* Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here, however, snow vehicle permit (sticker) is provided by Service Ontario) 
Many services are also available online, including driver's licence renewal, vehicle plate stickers, change of address, accessible parking permit application and others (for details see Service Ontario Online Services here).
Contact Information
Office Phone Recorded information line 905-681-7343
Toll Free Phone ServiceOntario 1-800-267-8097 
* Driver & Vehicle 1-800-387-3445 
* Health Card 1-888-376-5197
TTY Phone ServiceOntario 1-800-268-7095
Website www.ontario.ca/en/services_for_residents/index.htm
Site Information
Located In Community Central Burlington
Address & Map
3455 Fairview St, Unit 5
Burlington, ON L7N 2R4
View Google Map
Intersection Walkers Line and Fairview St
Physical Access Fully Accessible
Agency and Service Names
Alternate Name Service Ontario
Agency Information
Legal Status (30) Provincial Government
Established 1 May 2003
Funding Provincial ; Fees
Description and Service Details
Description (Service) ServiceOntario provides access to Ontario government information and services – online, in person and by phone. 
The Burlington East Service Counter provides the following in person services: 
Accessible Parking Permits: 
* apply, renew, replace or change information  
* for more information, see here 
Copies of Records:  
* commercial vehicle operator records  
* driver's records  
* motorized snow vehicle record  
* motor vehicle record/abstract  
* off-road vehicle record  
* vehicle abstracts (uncertified) 
Driver's Licences: 
* renew, replace or change address or name 
* demerit point interviews - fee payment 
* digital photo licence  
* driver's licence reinstatement  
* driver abstract (uncertified)  
* renew or replace driving instructor licence 
* replace licence while out of province  
* temporary licence  
Enhanced Driver's Licence: 
* change information  
* downgrade an enhanced licence to a regular licence 
Motorized Snow Vehicle Permits:  
* get or replace permit  
* validation stickers 
Off-road Vehicle Permits: 
* apply for or replace vehicle licence plate  
* apply for or replace permit 
Product Sales:  
* display number plates  
* gift certificates  
* Used Vehicle Information Package (UVIP) 
Vehicle Permits and Plates:  
* change classification, address or name on a permit  
* change status of a permit  
* dealer/service licence plates  
* French slogan Ontario licence plate purchase  
* licence plate sticker  
* licence plates, including with graphics or personalized  
* register a vehicle  
* replace licence plate, personalized licence plate, licence plate sticker or vehicle permit 
* Temporary Vehicle Registration 
Health Card Services: 
* apply for, renew, or change address or name on photo health card  
* replace lost, stolen or damaged card  
* replace red and white health card with a photo health Card 
Health Care Services: 
* Healthy Smiles Ontario 
Organ and Tissue Donor: 
* donor registration 
Ontario Photo Card:  
* apply for, renew or replace card  
* change address, digital signature or name on card  
* digital photo for card  
* for more information, see here 
Commissioners of Oath
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm public holiday hours
Areas Served Burlington
Eligibility Ages: 16 year(s) and up
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or cheque
Categories and Classification
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Health Insurance

Agency Overview

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