IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

ServiceOntario

Site: Burlington - East Service Counter

Service: ServiceOntario

Memos and Bulletins
Public Comments Services altered in response to COVID-19 (Coronavirus) 
 
Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- see website for details 
 
ServiceOntario have extended validation to expired and expiring driver’s licences, health cards, Ontario Photo Cards, licence plate stickers, accessible parking permits and many more products -- see website for more details 
 
Complete your transactions online where possible: 
 
* To determine if you qualify for the Ontario Health Insurance Plan (OHIP), click here 
 
* To renew, replace or cancel your health card, click here 
 
* To renew your driver's licence, click here 
 
* To renew your licence plate sticker, click here 
 
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NOTE: As of July 1, 2020, red and white health cards will no longer be accepted 
 
It is now possible to renew your driver's licence online. To see if you are eligible visit Renew a Driver's Licence 
Some driver and vehicle functions are not accessed through Service Ontario: 
* New drivers and renewal of class A, B, C, E & F licence, see DriveTest Centre here 
* Drivers 80 and older, see Senior Driver Renewal Program here  
* International Driver's Permit, see Canadian Automobile Association here 
* Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs here, however, snow vehicle permit (sticker) is provided by Service Ontario)
Contact Information
Office Phone Recorded information line 905-681-7343
Toll Free Phone ServiceOntario 1-800-267-8097; 
Driver & Vehicle 1-800-387-3445; 
Health Card 1-888-376-5197
TTY Phone ServiceOntario 1-800-268-7095
Website www.ontario.ca/page/serviceontario
Social Media Facebook Facebook: www.facebook.com/ServiceOntario
Twitter Twitter: twitter.com/serviceontario
YouTube YouTube: www.youtube.com/user/serviceontario
Agency Information
Legal Status (30) Provincial Government
Established 1 May 2003
Funding Provincial ; Fees
Description and Service Details
Description (Service) Services altered in response to COVID-19 (Coronavirus) 
 
Due to COVID 19, some ServiceOntario service locations may be closed or operating on reduced hours -- see website for details 
 
ServiceOntario have extended validation to expired and expiring driver’s licences, health cards, Ontario Photo Cards, licence plate stickers, accessible parking permits and many more products -- see website for more details 
 
Complete your transactions online where possible: 
 
* To determine if you qualify for the Ontario Health Insurance Plan (OHIP), click here 
 
* To renew, replace or cancel your health card, click here 
 
* To renew your driver's licence, click here 
 
* To renew your licence plate sticker, click here 
 
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ServiceOntario provides access to Ontario government information and services – online, in person and by phone 
 
The Burlington East Service Counter provides the following in person services: 
 
DRIVER AND VEHICLE 
Accessible Parking Permits: 
* apply for accessible parking permit 
* change information on an accessible parking permit 
* renew accessible parking permit 
* replace accessible parking permit  
* for more information, see here 
 
Copies of Records:  
* request commercial vehicle operator records  
* request driver's records  
* request motor vehicle record/ abstract 
* request motorized snow vehicle record  
* request off-road vehicle record  
* request the most recent owner abstract (uncertified) 
* request vehicle abstracts (uncertified) 
 
Driver's Licenses: 
* change address on a driver's licence 
* change name on a driver's licence 
* driving instructor licence renewal 
* driving instructor licence replacement 
* pay defaulted driver fine and driver's licence reinstatement fee 
* reinstate driver's licence 
* renew a driver's licence 
* replace a driver's licence 
* replace a driver's licence while out of province 
* request a driver's abstract (uncertified) 
* retake a digital photo (driver's licence) 
 
Enhanced Driver's Licence: 
* convert an enhanced driver's licence to a regular driver's licence 
 
Motorized Snow Vehicle Permits:  
* replace a snow vehicle permit 
* request a snow vehicle permit 
* request a snow vehicle validation sticker 
 
Off-road Vehicle Permits: 
* replace an off-road vehicle licence plate 
* replace an off-road vehicle permit 
* request an off-road vehicle licence plate 
* request an off-road vehicle permit 
 
Product Sales:  
* purchase gift certificates 
* request a used vehicle information package 
* request number plates for display 
 
Vehicle Permits and Plates:  
* change classification on a vehicle permit 
* change the address on a vehicle permit  
* change the name on a vehicle permit 
* change the status of a vehicle permit 
* order a licence plate with graphic 
* order a personalized license plate 
* purchase a French slogan Ontario license plate 
* register a vehicle 
* renew a licence plate sticker 
* replace a licence plate sticker  
* replace a vehicle permit 
* replace licence plate(s)  
* replace personalized licence plates 
* request a dealer/service licence plate 
* request a temporary vehicle registration sticker 
 
 
HEALTH 
Health Card Services: 
* apply for an Ontario health card 
* change address on a health card 
* change name on a health card 
* renew a photo health card  
* replace a lost, stolen or damaged health card  
* replace red and white health card with a photo health Card 
 
Health Care Services: 
* Healthy Smiles Ontario 
 
Organ and Tissue Donor: 
* donor registration 
 
PHOTO IDENTIFICATION 
Ontario Photo Card:  
* apply for an Ontario photo card  
* change information on an Ontario photo card  
* renew an Ontario photo card 
* replace an Ontario photo card 
* for more information, see here 
 
OTHER SERVICES 
Commissioners of Oaths
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm public holiday hours
Areas Served Burlington
Eligibility Ages: 16 year(s) and up
Application Drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or cheque
Site Information
Site Location Downtown Burlington
Located In Community Burlington
Address & Map
3455 Fairview St, Unit 5
Burlington, ON L7N 2R4
 
View Google Map
Intersection Walkers Line and Fairview St
Physical Access Fully Accessible
Categories and Classification
HCSD Main Heading Disabilities ; Government / Legal ; Income Programs
HCSD Sub Heading Community Legal Services ; ID (Identification) ; Parking Permits for People with Disabilities ; Social Assistance
Service Categories Commissioner of Oaths ; Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Government Information Services ; Provincial/Territorial Health Insurance

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