Ontario. ServiceOntario

Site: Burlington - Fairview St - Burlington East

Service: Service Counter

Memos and Bulletins
Public Comments Driver and vehicle functions not offered through Service Ontario: 
* New drivers and those renewing class A, B, C, E & F licences, see DriveTest Centre 
* Drivers 80 and older, see Senior Driver Renewal Program  
* International Driver's Permit, see Canadian Automobile Association 
* Snow Vehicle Operator's Licence (MSVOL), see Ontario Federation of Snowmobile Clubs (only the snow vehicle permits are provided through Service Ontario) 
Many services are also provided online, including renewal of driver's licence, vehicle plate stickers, changes of address, application for accessible parking permit and many more * for more information see Online Services
Agency and Service Names
Alternate Name Service Ontario
Contact Information
Office Phone Recorded information line 905-681-7343
Toll Free Phone ServiceOntario 1-800-267-8097; 
Driver & Vehicle 1-800-387-3445; 
Health Card 1-888-376-5197
TTY Phone ServiceOntario 1-800-268-7095
Website www.ontario.ca/en/services_for_residents/index.htm
Agency Information
Legal Status (30) Provincial Government
Established 1 May 2003
Funding Provincial ; Fees
Service Information
Description (Service) ServiceOntario provides access to Ontario government information and services – online, in person and by phone. 
The Burlington East Service Counter provides the following in person services: 
Accessible Parking Permits: 
* apply for, renew, replace or change information on accessible parking permit 
* for more information, see here 
Copies of Records:  
* commercial vehicle operator records  
* driver's records  
* motorized snow vehicle record  
* motor vehicle record/abstract  
* off-road vehicle record  
* vehicle abstracts (uncertified) 
Driver's Licences: 
* digital photo licence  
* renew, replace or change address or name on driver's licence  
* driver's licence reinstatement  
* driver abstract (uncertified)  
* replace licence while out of province  
* temporary licence  
* renew or replace driving instructor licence  
Enhanced Driver's Licences: 
* change information on enhanced licence  
* downgrade an enhanced licence to a regular licence 
Motorized Snow Vehicle Permits:  
* get or replace Snow Vehicle Permit  
* Snow Vehicle validation stickers 
Off-road Vehicle Permits: 
* apply for or replace vehicle licence plate  
* apply for or replace permit 
Product Sales:  
* display number plates  
* gift certificates  
* Used Vehicle Information Package (UVIP) 
Vehicle Permits and Plates:  
* change classification, address or name on a permit  
* change status of a permit  
* dealer/service licence plates  
* French slogan Ontario licence plate purchase  
* renew licence plate sticker  
* licence plates, including with graphics or personalized  
* register a vehicle  
* replace licence plate, personalized licence plate, licence plate sticker or vehicle permit 
* Temporary Vehicle Registration 
* Commissioner of Oaths available 
Health Card Services: 
* apply for or renew photo health card  
* change address or name on card  
* replace lost, stolen or damaged card  
* replace red and white health card with a photo health Card 
Organ and Tissue Donor: 
* donor registration 
Ontario Photo Card:  
* apply for, renew or replace card  
* change address, digital signature or name on card  
* digital photo for card  
* for more information, see here
Hours Mon-Wed and Fri 9 am-5 pm * Thu 9 am-7 pm * Sat 9 am-1 pm * call to confirm public holiday hours
Areas Served Burlington
Eligibility Ages: 16 year(s) and up
Application drop in, with appropriate supporting documents (call ahead or see website) * many forms can also be completed and submitted online
Languages English
Fees Service ; fees vary * will accept Visa, MasterCard, American Express, debit, cash or cheque
Site Information
Located In Community Central Burlington
Address & Map
3455 Fairview St, Unit 5
Burlington, ON L7N 2R4
View Google Map
Intersection Walkers Line and Fairview St
Accessibility Fully Accessible
Taxonomy and Classification
Service Categories Disability Parking Permits ; Driver Licences ; Driving/Accident Records ; Identification Cards ; Motor Vehicle Registration ; Organ Donor Cards/Registries ; Provincial/Territorial Health Insurance ; Title Registration/Titles

Agency Overview

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