407 ETR

Site: Customer Service Centre

Contact Information
Toll Free Phone General inquiries 1-888-407-0407; 
Web related transaction assistance 1-866-576-7603
Fax 905-264-5315
Website https://www.407etr.com/en/index.html
Email Form www.407etr.com/en/help/general/contact-us/email.html
Site Information
Located In Community Woodbridge
Address & Map
Customer Service Centre
6300 Steeles Ave W
Woodbridge, ON L4H 1J1
 
View Google Map
Intersection Hwy 427 and Steeles Ave W
Physical Access Fully Accessible
Agency Information
Description (Agency) A barrier-free toll highway that extends 108 km from Brock Road in Pickering in the east to the QEW/403 interchange in Burlington in the west with 198 ramps to enter or exit the highway.
Legal Status (60) Commercial
Funding Fees
Description and Service Details
Description (Service) Has an all-electronic toll system.  
 
* electronic sensors on each overhead tower log vehicle's 407 ETR entry and exit point by reading a transponder signal and/or taking an image of the vehicle licence plate  
* heavy vehicles with actual or Registered Gross Vehicle Weight (RGVW) of over 5,000 kilograms (five tonnes) require a heavy vehicle transponder 
 
Billing 
* bills issued to users monthly  
* the person responsible for the bill is the person who has leased a transponder from 407 ETR or the licence plate owner  
* by law, the registered owner of the licence plate is responsible for bill payment to 407 ETR, even if the owner was not the driver of the vehicle at the time of the recorded trip 
 
Transponders 
* can be ordered by the registered owner of the licence plate to be delivered by registered mail or picked up with identification at the Customer Service Centre 
* see website for details
Hours Mon-Fri 8:30 am-4:30 pm * secure drop box in front of Customer Service Centre available Mon-Sun 24 hours for cheque or transponder drop off
Areas Served Ontario
Eligibility No restrictions
Application Not applicable
Languages English
Fees Service ; charged according to time of day you enter 407 ETR, vehicle class, distance and section(s) travelled and whether using a valid transponder 
Online toll calculator 
 
* payable by cheque, online credit card payment or pre-authorized bank or credit card payment
Categories and Classification
Service Categories Toll Road/Bridge Passes

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