Site: Burlington - Pearl St - Head Office

Service: ROCK

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Record #: BTN4032 Last Full Update: 24 Mar 2014
Agency and Service Names
Alternate NameReach Out Centre for Kids
Contact Information
Office PhoneIntake for all locations 905-634-2347 ext 439; 
Burlington 905-634-2347;  
Milton 905-875-2575; 
Oakville 905-339-3525
Crisis PhoneMon-Sun 24 hours 905-878-9785
FaxBurlington 905-681-7477; 
Milton 905-875-3007; 
Oakville 905-339-3513
Social MediaFacebook Facebook, Twitter Twitter
Primary ContactReception; Phone: 905-634-2347 ext 0
Alternate ContactDr Angela Saunders, Director of Clinical Services; Phone: 905-634-2347 ext 234
Agency Information
Agency DescriptionA children's mental health centre serving children aged 0-18 years and their families who live in Halton Region and who are experiencing emotional, behavioural, developmental, learning and/or social difficulties.
Legal Status(50) Non Profit ; (51) Registered Charity
Primary ExecutiveRon Rodgers, Executive Director; Phone: 905-634-2347 ext 218
Alternate ExecutiveLorri Interisano, Director of Operations; Phone: 905-634-2347 ext 243; Email:
FundingProvincial ; Fundraising ; Donations ; United Way ; Fees
Service Information
Description Regional Clinical Services:  
* a multi-disciplinary approach to assessment and treatment which focuses on the family's understanding of the child's difficulty * treatment services include family and individual counselling, psychology services, trauma treatment program and the Walk-in treatment clinic 
Walk in Therapy Clinic: 
* provides quick access to therapeutic intervention * enables family members to see trained therapists at their chosen moment of need * the entire family or individual family members may come to the clinic without an appointment 
Trauma Treatment program: 
* a three-stage program for caregivers and families of children ages 3-18 who have experienced trauma 
* designed to help caregivers understand, cope with, and resolve the impact of trauma on their child and family 
Court Assessment: 
* court-ordered assessments of adolescents under the Young Offenders Act are carried out 
* court assessment may be ordered under the Youth Criminal Justice Act to assist in the disposition of a case 
Psychological and Diagnostic Assessment:  
* psychological and diagnostic assessments may help to understand a child’s functioning and assist in treatment planning  
Children's Treatment Groups: 
* therapist works with groups of children with similar needs to help them with specific challenges like anxiety 
Regional Outreach Programs 
Crisis Response Program: 
* provides immediate outreach for children, youth, their caregivers and community members  
* crisis response telephone number will connect families to a 24 hour answering service and then with a crisis counsellor 
Intensive Child and Family (formerly known as COMPASS):  
* an intensive child and family service in-home and/or in-community support program where there is a risk of family breakdown, harm or loss of school placement 
Preschool Assessment and Training in Halton:  
* provides support to children and their families who are attending licensed child care programs 
* provides to support to staff workings in licensed child care programs 
Good Beginnings:  
* a regional therapeutic service for families who are experiencing, or are at risk for, serious difficulties  
* the goal is to build and support early parent/child relationships to restore the flow of normal growth 
Group Services: 
* therapist works with a group of parents with similar needs to help them deal with their specific challenges  
* groups include: Right From the Start (up to 24 months)* Coping With Toddler behaviour (12-36 months) * Parenting your 3-6 year old * Parent-Child Anxiety group (5-6 years) 
Ontario Early Years Centres 
* offers a variety of programs and services to families with children ages 0-6 years  
* parents may obtain information regarding healthy child development and access early years services in the community 
Residential Services: 
* Supportive Housing: provides coed transitional housing for youth 16-21 years of age working towards independent living 
* Residential Treatment: provides a licensed eight bed coed program for youth 12-15 years of age 
Community Programs 
Youth Aiding Youth (YAY):  
* allows juniors between the ages of 6 and 12 the opportunity to be matched with a volunteer between the ages of 16 and 24  
* designed to support youths who have limited opportunities to socialize, are experiencing extraordinary stress, or are at risk for difficulties in the future, by providing them with a friend and role model 
Burlington Our Community Cares (Community Centres): 
* program works within communities to empower people and to help build skills in adults and children who may be at risk for mental health problems  
Positive Space Network: 
* a network of community social service agencies and local businesses working together to create safe and inclusive spaces for the LGBTQ populations of Halton 
* services available include LGBTQ youth support groups, and a peer-reviewed certification process so that agencies can be confident in their ability to serve LGBTQ youth and their families 
Family Engagement Initiative: 
* creates a place for families who have been impacted by a child or youth’s mental health challenges to share their experiences, network with other families, and have a positive impact on services and programs in the community 
* the initiative partners with families to develop a grassroots network of families and a strategic plan for family engagement in Halton  
Reach Out Program for schools (Milton, Acton, Georgetown):  
* a community based mental health program that provides counselling and family support services to students within a flexible framework to best suit the students and families  
* see the listings for the Milton Office and Oakville Office for information on programs and services at these locations
HoursMon-Fri 9 am-5 pm; 
Walk-in clinic: Wed 12 noon-8 pm (last appointment at 6:30 pm); 
Closed on holidays 
Areas ServedHalton Region
EligibilityAges: 17 year(s) and under 
admission for service is prior to the youth's 18th birthday
Applicationself or professional referrals * Intake into service occurs through walk-in clinics in Burlington, Oakville and Milton 
FeesService ; Fee assistance available for clinical service fee, however, no one is refused service.
Additional Services at this Site
Site Information
Located In CommunityBurlington
Address & Map
471 Pearl St
Burlington, ON L7R 4M4
View Google Map
IntersectionBrant St and New St
AccessibilityFully Accessible
Taxonomy and Classification
Service CategoriesAdolescent/Youth Counselling ; Child Care Provider Training ; Child Guidance ; Community Mental Health Agencies ~ Youth ; Family Counselling ; Mental Health Evaluation ~ Youth ; Mental Health Hotlines ~ Families ; Mental Health Hotlines ~ Youth ; Parent/Child Activity Groups ; Parenting Skills Classes
Other Details
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Agency Services