Canada Revenue Agency

Tax Services Office, Hamilton

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Record #: BTN3643 Last Modified: 26 Feb 2014 Last Full Update: 26 Feb 2014 Update Schedule: 01 Mar 2015
Record Owner: OAK Date Created: 26 May 1990 Date Deleted: N/A  
Organization Info
Alternate NameCRA
Former NameRevenue Canada
Address55 Bay St N
Hamilton, ON L8N 3E1
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Located In CommunityHamilton
Site Locationacross from Copps Coliseum
Nearest Main IntersectionYork Blvd and Market St
Mailing AddressPO Box 2220 
55 Bay St N 
Hamilton, ON L8N 3E1
Areas ServedHalton Region ; Hamilton (City of)
Wheelchair AccessibilityFully Accessible
Hours/Dates/Meeting Details
HoursAutomated telephone information service Mon-Sun 24 hours; 
In person service is only available by appointment * call 1-800-959-8281 for individuals * 1-800-959-5525 for business and self-employed * TTY 1-800-665-0354  
Contact Information
Toll Free PhoneTIPS automated information 1-800-267-6999;  
Individual income tax 1-800-959-8281;  
Telerefund 1-800-959-1956;  
Businesses, self employed individuals 1-800-959-5525;  
Canada Child Tax Benefit, Universal Child Care Benefit 1-800-387-1193;  
GST/HST credit for individuals 1-800-959-1953;  
Provincial programs for Ontario (PPO) 1-877-627-6645;  
Forms and publications order service 1-800-959-2221;  
Payment arrangements 1-888-863-8657;  
e-services Helpdesk for individuals 1-800-714-7257; outside Canada and the United States call collect 1-613-940-8530;  
e-services Helpdesk for businesses 1-877-322-7849; outside Canada and the United States call collect 1-613-940-8528;  
Charities Client Assistance 1-800-267-2384;  
International Tax Services Office -  
See website for numbers
TTY Phone1-800-665-0354; 
E-service Helpdesk 1-888-768-0951
Description & Services
Description* effective October 1, 2013 payment and enquiry counter services are no longer provided at this location  
* an external drop box is available for correspondence and payments  
* drop boxes are typically emptied of their contents twice daily (more frequently during the personal tax filing season)  
* contents are stamped by mail operations the same day they are received  
* for the first clearance each morning items are date stamped with the previous day's date  
Representatives are available by appointment only: 
call 1-800-959-8281 for individuals * 1-800-959-5525 for business and self-employed * TTY 1-800-665-0354 
Broader TermsGovernment ; Taxation
SubjectsFederal government ; Income tax ; Tax credits
Related TermsArmed forces ; Census ; Crown land ; Immigration ; Income tax clinics ; International affairs
Applicationforms available on website 
LanguagesEnglish ; French
Directory Description and Headings
Seniors Directory HeadingsGovernment Programs/ Pensions/ Financial Aid
Other Details