IMPORTANT NOTE: Services may be impacted in response to COVID-19 (Coronavirus). Please contact agencies or programs listed on this page prior to visiting in person to receive up to date information on their services (eg. wait times, hours of operation etc…).

Salvation Army

Site: Telephone Service

Service: Hope Line

Contact Information
Office Phone Administration line 905-522-5244; 
Hope Line 905-522-1477
After Hours Phone Leave a message and call will be returned 905-522-1477
Crisis Phone 905-522-1477 
Toll free 1-855-294-4673 (HOPE)
Fax 905-540-4445
Social Media Facebook Facebook:
Flickr Flickr:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube:
Primary Contact Tina Dawson, Program Coordinator, The Salvation Army, Community and Family Services; Phone: 905-540-1888 ext 102 * 905-522-5244; Email:
Alternate Contact Graham Brown, Executive Director, The Salvation Army, Community and Family Services; Phone: 905-540-1888 ext 222; Email:
Agency Information
Description (Agency) A registered charity that provides telephone support, intervention, and referrals for individuals who are feeling stressed and are struggling.
Legal Status (50) Non Profit
Established 1990
Funding Donations - funded 100% by The Salvation Army
Description and Service Details
Description (Service) Services include: 
* phone support through life challenges including mental health,grief, unemployment, loneliness, relationship issues, etc 
* consultation services  
* referrals 
* education and awareness 
* ongoing support
Hours Mon-Fri 9 am-4 pm
Areas Served Canada
Eligibility No restrictions
Application Call for service 
* leave a message if no answer, and you will be called back as soon as possible
Languages English
Fees None
Site Information
Located In Community Hamilton
Address & Map
The Salvation Army
80 Bay St N
Hamilton, ON L8K 3H9
View Google Map
Intersection Bay St N and York Blvd
Physical Access Not Applicable - Telephone service
Categories and Classification
HCSD Main Heading Emergency / Crisis ; Mental Health / Addictions
HCSD Sub Heading Distress Lines ; Distress Phone Lines
Service Categories General Crisis Intervention Hotlines ; Suicide Prevention Hotlines

Any omissions are unintentional and HIP disclaims any liability for unauthorized use or reproduction of any portion of this site. For a complete copyright and license statement please refer to our Terms of Use.