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Commission for Public Complaints Against the Royal Canadian Mounted Police

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Record #: BTN1589 Last Full Update: 06 Dec 2013
Record Details
Alternate NameCPC
Contact Numbers
Toll Free Phone1-800-665-6878
TTY Phone1-866-432-5837
FaxSurrey 604-501-4095 * Ottawa 613-952-8045 
Contact Information
Located In CommunityOttawa
Mailing Addressc/o National Intake Office 
PO Box 88689 
Surrey, BC V3W 0X1
Wheelchair AccessibilityUnknown or Not Applicable - phone support and online resources only
Social MediaRSS RSS, Twitter Twitter
Primary ExecutiveIan McPhail Q.C., Interim Chair
Service Details
Areas ServedCanada
DescriptionAn independent agency created by Parliament to ensure that public complaints made about the conduct of RCMP members are examined fairly and impartially * the CPC is not part of the RCMP. 
Accepts and attempts to resolve complaints lodged by the public about the conduct of RCMP members * specifically, it conducts reviews when complainants are not satisfied with the RCMP's handling of their complaints, conducts investigations, holds hearings, reports findings and makes recommendations for changes in national policing policy and practice. 
HoursMon-Fri 10 am-7 pm Eastern Time (7 am-4 pm Pacific Time)
ApplicationComplaints can be made online, by telephone, by mail or by fax  
Printable CPC Complaint form available on website - available in Arabic * Chinese * English * Filipino * French * Hindi * Inuktitut * Nisichawayasihk Cree * Japanese * Korean * Labrador Inuktitut * Persian * Punjabi * Somali * Spanish * Vietnamese
LanguagesEnglish ; French
Service Level(40) Federal Government
Service CategoriesLaw Enforcement Complaints