Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

Site: Mailing Address

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Record #: BTN1589 Last Full Update: 29 Dec 2014
Agency and Service Names
Alternate NameCPC ; CRCC
Former NameCommission for Public Complaints Against the Royal Canadian Mounted Police (2014)
Contact Information
Toll Free Phone1-800-665-6878
TDD Phone1-866-432-5837
FaxSurrey 604-501-4095 * Ottawa 613-952-8045
Social MediaRSS RSS, Twitter Twitter
Agency Information
Description (Agency)An independent agency created by Parliament to ensure that public complaints made about the conduct of RCMP members are examined fairly and impartially. 
* the CRCC is not part of the RCMP
Legal Status(40) Federal Government
Primary ExecutiveIan McPhail Q.C., Interim Chair
Service Information
Description (Service)Accepts and attempts to resolve complaints lodged by the public about the conduct of RCMP members. 
* conducts reviews when complainants are not satisfied with the RCMP's handling of their complaints, conducts investigations, holds hearings, reports findings and makes recommendations for changes in national policing policy and practice
HoursMon-Fri 10 am-7 pm Eastern Time (7 am-4 pm Pacific Time)
Areas ServedCanada
EligibilityNo restrictions
ApplicationComplaints can be made online, by telephone, by mail or by fax  
Printable CPC Complaint form available on website - available in Arabic * Chinese * English * Filipino * French * Hindi * Inuktitut * Nisichawayasihk Cree * Japanese * Korean * Labrador Inuktitut * Persian * Punjabi * Somali * Spanish * Vietnamese
LanguagesEnglish ; French
Site Information
Located In CommunityOttawa
Mailing Addressc/o National Intake Office 
PO Box 88689 
Surrey, BC V3W 0X1
AccessibilityNot Applicable - phone support and online resources only
Taxonomy and Classification
Service CategoriesLaw Enforcement Complaints
Other Details
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